Is Amazon Alexa Down?

Is Amazon Alexa not working for everyone right now? Get current Amazon Alexa outages, status, timeouts and issue reports today.

  
hold for ad

Amazon Alexa, also known simply as Alexa, is a virtual assistant technology largely based on a Polish speech synthesiser named Ivona, bought by Amazon in 2013
https://developer.amazon.com/alexa


Amazon Alexa outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Amazon Alexa website request errors

This graph shows Amazon Alexa errors and response times for the website over the past day. Website status and slowness is related to downtime for Amazon Alexa and errors for their site.



More about Amazon Alexa service

Amazon Alexa, also known simply as Alexa, is a virtual assistant technology largely based on a Polish speech synthesiser named Ivona, bought by Amazon in 2013. It was first used in the Amazon Echo smart speaker and the Echo Dot, Echo Studio and Amazon Tap speakers developed by Amazon Lab126. It is capable of voice interaction, music playback, making to-do lists, setting alarms, streaming podcasts, playing audiobooks, and providing weather, traffic, sports, and other real-time information, such as news. Alexa can also control several smart devices using itself as a home automation system. Users are able to extend the Alexa capabilities by installing "skills" such as weather programs and audio features. It uses automatic speech recognition, natural language processing, and other forms of weak AI to perform these tasks.

Log a complaint with Amazon Alexa
On Amazon Alexa Twitter
On Amazon Alexa Facebook


Social Comments for Amazon Alexa
What should I do if Amazon Alexa is unavailable?
If Amazon Alexa is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Amazon Alexa is blocked
Access to Amazon Alexa may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Amazon Alexa.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Amazon Alexa again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Amazon Alexa site again.
Web Browser Plugins
If you are still having trouble accessing Amazon Alexa, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Amazon Alexa