Is Amazon Prime Down?

Is Amazon Prime not working for everyone right now? Get current Amazon Prime outages, status, timeouts and issue reports today.

  
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Amazon Prime is a paid subscription program from Amazon which is available in various countries and gives users access to additional services otherwise unavailable or available at a premium to other Amazon customers
https://amazon.com/prime


Amazon Prime outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Amazon Prime website request errors

This graph shows Amazon Prime errors and response times for the website over the past day. Website status and slowness is related to downtime for Amazon Prime and errors for their site.



More about Amazon Prime service

Amazon Prime is a paid subscription program from Amazon which is available in various countries and gives users access to additional services otherwise unavailable or available at a premium to other Amazon customers. Services include same, one or two-day delivery of goods and streaming music, video, e-books, gaming and grocery shopping services. In April 2021, Amazon reported that Prime had more than 200 million subscribers worldwide.

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What should I do if Amazon Prime is unavailable?
If Amazon Prime is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Amazon Prime is blocked
Access to Amazon Prime may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Amazon Prime.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Amazon Prime again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Amazon Prime site again.
Web Browser Plugins
If you are still having trouble accessing Amazon Prime, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Amazon Prime