Is American Express Down?

Is American Express not working for everyone right now? Get current American Express outages, status, timeouts and issue reports today.

  
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The American Express Company is a multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City
https://www.americanexpress.com/


American Express outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

American Express website request errors

This graph shows American Express errors and response times for the website over the past day. Website status and slowness is related to downtime for American Express and errors for their site.



More about American Express service

The American Express Company is a multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. The company's logo, adopted in 1958, is a gladiator or centurion whose image appears on the company's well-known traveler's cheques, charge cards, and credit cards. During the 1980s, Amex invested in the brokerage industry, acquiring what became, in increments, Shearson Lehman Hutton and then divesting these into what became Smith Barney Shearson and a revived Lehman Brothers. By 2008 neither the Shearson nor the Lehman name existed. In 2016, credit cards using the American Express network accounted for 22.9% of the total dollar volume of credit card transactions in the United States.

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What should I do if American Express is unavailable?
If American Express is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to American Express is blocked
Access to American Express may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access American Express.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access American Express again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the American Express site again.
Web Browser Plugins
If you are still having trouble accessing American Express, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to American Express