Is BT Broadband Down?

Is BT Broadband not working for everyone right now? Get current BT Broadband outages, status, timeouts and issue reports today.

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BT Broadband is a broadband service offered by BT Consumer; a division of BT Group in the United Kingdom

BT Broadband outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

BT Broadband website request errors

This graph shows BT Broadband errors and response times for the website over the past day. Website status and slowness is related to downtime for BT Broadband and errors for their site.

More about BT Broadband service

BT Broadband is a broadband service offered by BT Consumer; a division of BT Group in the United Kingdom. It was formerly known as BT Total Broadband, BT Yahoo! Broadband and BT Openworld. With the introduction of BT Infinity, the Broadband package now refers to the legacy ADSL broadband products, such as ADSL Max and ADSL2+.

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What should I do if BT Broadband is unavailable?
If BT Broadband is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to BT Broadband is blocked
Access to BT Broadband may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access BT Broadband.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access BT Broadband again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the BT Broadband site again.
Web Browser Plugins
If you are still having trouble accessing BT Broadband, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to BT Broadband