# DrChrono outage reports and status

Canonical page: https://iszdown.com/now/drchrono

Status: Provider reports operational

24-hour window (UTC): 2026-10-19T05:00:00.000Z to 2026-10-20T05:00:00.000Z

Recorded outage reports in this window: 0

Last successful estimated-activity check: No usable observation available

DrChrono provides cloud-based EHR, practice management, medical billing, telehealth, and patient portal tools.

## How to interpret this page

Estimated down reports are based on US problem-related activity. Values are relative activity from 0 to 100, not counts of submitted reports. The HTML chart averages samples into ten-minute intervals. Partial samples are excluded and missing samples are not invented.

Recorded outage reports and estimated activity are separate signals. Neither confirms that every user is affected. Missing or stale data does not establish that a service is working.

Methodology: https://iszdown.com/methodology

## Citation

Cite [DrChrono on Iszdown](https://iszdown.com/now/drchrono), include your access time and the observation time above, and qualify estimated activity as an estimate. Recheck before describing current status. Iszdown is independent of the monitored provider.

## Estimated activity samples

No usable activity samples are available for this service in this window.

## Evidence and recovery

Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.

No recent recovery can be established from available evidence.

## Website measurements

Successful sampled checks (24h): 100% (1/1). Restricted checks: 0. Median response: 107 ms. P95 response: 107 ms.

These are sampled public website checks from one US server, not continuous uptime or authenticated app/API tests. Missing data stays unknown.

## Official provider evidence

Updated 2026-10-20T04:54:04.000Z.

- drchrono.com: operational
- drchrono iPad EHR: operational
- drchrono iPad Check-In Kiosk Application: operational
- DrChrono Telehealth Platform: operational
- onpatient.com: operational
- onpatient iPhone PHR: operational
- www.drchrono.com Public Website: operational
- support.drchrono.com: operational

- [DrChrono System Issues](https://stspg.io/gdlp2ls5yqd9): resolved; updated 2026-07-08T13:29:53.842-07:00
- [DrChrono Slowness](https://stspg.io/ts74rrn2shk0): resolved; updated 2026-06-04T12:02:14.379-07:00
- [DrChrono Intermittent Issues](https://stspg.io/s7pgglzvlg5f): resolved; updated 2026-06-03T13:01:19.391-07:00
- [Appointment Reminder Issue](https://stspg.io/fdlxvnn4nst2): resolved; updated 2026-05-05T10:39:50.091-07:00
- [DrChrono Slowness](https://stspg.io/tpyrk7sf4fbq): resolved; updated 2026-04-07T10:34:20.478-07:00
- [EPCS Prescription Issue ID.me](https://stspg.io/87k48tw51wmg): resolved; updated 2026-04-07T09:30:55.095-07:00
- [System Slowness](https://stspg.io/kdbh696yp8c8): resolved; updated 2026-03-30T15:05:30.653-07:00
- [DrChrono Web System Issues](https://stspg.io/s41t86phg9wx): resolved; updated 2026-04-24T07:48:38.291-07:00


## Daily outage history

Dates use America/New_York. Green means no issues observed with sufficient monitoring; pink means official incidents, repeated website failures, or reports from at least three network addresses. Gray means insufficient coverage. These are daily evidence summaries, not guaranteed uptime.

| Date | Daily assessment | Observed hours | Official incidents |
| --- | --- | --- | --- |
| 2025-11-18 | Service issues detected | 0 | 1 |
| 2025-12-17 | Service issues detected | 0 | 1 |
| 2025-12-18 | Service issues detected | 0 | 1 |
| 2026-01-05 | Service issues detected | 0 | 1 |
| 2026-01-09 | Service issues detected | 0 | 1 |
| 2026-02-06 | Service issues detected | 0 | 1 |
| 2026-02-09 | Service issues detected | 0 | 1 |
| 2026-02-10 | Service issues detected | 0 | 1 |
| 2026-02-11 | Service issues detected | 0 | 1 |
| 2026-02-12 | Service issues detected | 0 | 1 |
| 2026-02-13 | Service issues detected | 0 | 1 |
| 2026-02-14 | Service issues detected | 0 | 1 |
| 2026-02-15 | Service issues detected | 0 | 1 |
| 2026-02-16 | Service issues detected | 0 | 1 |
| 2026-02-17 | Service issues detected | 0 | 1 |
| 2026-02-18 | Service issues detected | 0 | 1 |
| 2026-02-19 | Service issues detected | 0 | 1 |
| 2026-02-20 | Service issues detected | 0 | 1 |
| 2026-02-21 | Service issues detected | 0 | 1 |
| 2026-02-22 | Service issues detected | 0 | 1 |
| 2026-02-23 | Service issues detected | 0 | 1 |
| 2026-02-24 | Service issues detected | 0 | 1 |
| 2026-03-23 | Service issues detected | 0 | 1 |
| 2026-03-24 | Service issues detected | 0 | 1 |
| 2026-03-25 | Service issues detected | 0 | 2 |
| 2026-03-30 | Service issues detected | 0 | 1 |
| 2026-04-03 | Service issues detected | 0 | 1 |
| 2026-04-04 | Service issues detected | 0 | 1 |
| 2026-04-05 | Service issues detected | 0 | 1 |
| 2026-04-06 | Service issues detected | 0 | 2 |
| 2026-04-07 | Service issues detected | 0 | 2 |
| 2026-05-05 | Service issues detected | 0 | 1 |
| 2026-06-03 | Service issues detected | 0 | 1 |
| 2026-06-04 | Service issues detected | 0 | 1 |
| 2026-07-07 | Service issues detected | 0 | 1 |
| 2026-07-08 | Service issues detected | 0 | 1 |


## About DrChrono monitoring

Hospital and practice deployments may be independently hosted. Check the environment used by your organization. This page combines the available DrChrono report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.

## Troubleshooting

### Identify the affected environment

Check the organization, practice, product, and login environment you normally use. A working vendor website does not establish that your organization’s clinical system, patient portal, prescribing, or billing is available.

### Keep public reports free of patient information

Describe the affected feature, time, and error category. Do not include patient names, medical record numbers, screenshots of charts, credentials, or clinical details. Use your organization’s support and downtime procedures for clinical workflows.

## Frequently asked questions

### Is DrChrono down right now?

Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-10-20T05:03:27.000Z.

### How many DrChrono outage reports are there today?

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-19T05:00:00.000Z to 2026-10-20T05:00:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

### Why does DrChrono show operational when it is not working for me?

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every DrChrono feature.

### When was DrChrono status last updated?

The latest status observation was 2026-10-20T04:54:04.000Z. Only matched product components and incidents are shown. The assessment is recent.

### Has DrChrono had outages before?

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

### How do I follow DrChrono or report a problem?

Use “Watch this service” to save DrChrono in this browser’s watchlist, then return to compare its status with other saved services. The watchlist does not send notifications. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.


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