# Exotel outage reports and status

Canonical page: https://iszdown.com/now/exotel

Status: Provider reports service problems

24-hour window (UTC): 2026-10-21T01:00:00.000Z to 2026-10-22T01:00:00.000Z

Recorded outage reports in this window: 0

Last successful estimated-activity check: No usable observation available

Check Exotel availability, incident history, downtime reports, and website performance.

## How to interpret this page

Estimated down reports are based on US problem-related activity. Values are relative activity from 0 to 100, not counts of submitted reports. The HTML chart averages samples into ten-minute intervals. Partial samples are excluded and missing samples are not invented.

Recorded outage reports and estimated activity are separate signals. Neither confirms that every user is affected. Missing or stale data does not establish that a service is working.

Methodology: https://iszdown.com/methodology

## Citation

Cite [Exotel on Iszdown](https://iszdown.com/now/exotel), include your access time and the observation time above, and qualify estimated activity as an estimate. Recheck before describing current status. Iszdown is independent of the monitored provider.

## Estimated activity samples

No usable activity samples are available for this service in this window.

## Evidence and recovery

Provider reports service problems. The official provider feed identifies an active incident or affected component.

The provider still reports an active problem.

## Website measurements

Successful sampled checks (24h): Unknown (0/0). Restricted checks: 0. Median response: Unknown ms. P95 response: Unknown ms.

These are sampled public website checks from one US server, not continuous uptime or authenticated app/API tests. Missing data stays unknown.

## Official provider evidence

Updated 2026-10-22T00:49:42.000Z.

- India: operational
- India (IN1): operational
- Contact Center (ECC): operational
- App1: operational
- Karnataka: operational
- UAE (AE1): operational
- International: operational
- App4: operational
- Contact Center — On-Prem (ECC 4.x): major_outage
- Tamil Nadu: operational
- Karnataka: operational
- Incoming Calls: operational
- Indonesia (ID1): operational
- App5: operational
- Mumbai: operational
- Tamil Nadu: operational
- Outgoing Calls: operational
- Saudi Arabia (SA1): operational
- App8: operational
- Delhi: operational
- Mumbai: operational
- Other Clusters: operational
- App9: operational
- Spinny: operational
- Gujarat: operational
- Delhi: operational
- Dashboard (my.exotel.com): operational
- App10: operational
- Kerala: operational
- Gujarat: operational
- Incoming SMS: operational
- App11: operational
- Andhra Pradesh: operational
- Andhra Pradesh: operational
- Outgoing SMS: operational
- App13: operational
- Pune: operational
- Pune: operational
- App14: operational
- WhatsApp: operational
- Rajasthan: operational
- Rajasthan: operational
- App15: operational
- Madhya Pradesh: operational
- Kerala: operational
- App16: major_outage
- West Bengal: operational
- Madhya Pradesh: operational
- App17: operational
- West Bengal: operational
- App24: operational
- Fusion: operational

- [Intermittent elevated incoming-call failures — Mumbai](https://stspg.io/v31bbwt0n008): resolved; updated 2026-06-24T13:14:19.069Z
- [Intermittent elevated outgoing-call failures — Karnataka](https://stspg.io/9qjfmrp57mt9): resolved; updated 2026-06-24T13:14:17.095Z
- [Brief international voice degradation](https://stspg.io/mx25ypz86mxv): resolved; updated 2026-06-24T13:14:25.435Z
- [Brief elevated incoming-call failures — Karnataka](https://stspg.io/5132z45q4bk8): resolved; updated 2026-06-24T13:14:23.511Z
- [Brief elevated outgoing-call failures — Andhra Pradesh](https://stspg.io/5kxbnz1hnrv3): resolved; updated 2026-06-24T13:14:21.526Z


## Daily outage history

Dates use America/New_York. Green means no issues observed with sufficient monitoring; pink means official incidents, repeated website failures, or reports from at least three network addresses. Gray means insufficient coverage. These are daily evidence summaries, not guaranteed uptime.

| Date | Daily assessment | Observed hours | Official incidents |
| --- | --- | --- | --- |
| 2026-06-21 | Service issues detected | 0 | 3 |
| 2026-06-22 | Service issues detected | 0 | 2 |
| 2026-10-20 | No issues observed | 24 | 0 |


## About Exotel monitoring

This page combines the available Exotel report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.

## Troubleshooting

### Exotel will not open

Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.

### Exotel is slow or only one feature fails

Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.

## Frequently asked questions

### Is Exotel down right now?

Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-10-22T01:03:02.000Z.

### How many Exotel outage reports are there today?

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T01:00:00.000Z to 2026-10-22T01:00:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

### Why does Exotel show operational when it is not working for me?

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Exotel feature.

### When was Exotel status last updated?

The latest status observation was 2026-10-22T00:49:42.000Z. Only matched product components and incidents are shown. The assessment is recent.

### Has Exotel had outages before?

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

### How do I follow Exotel or report a problem?

Use “Watch this service” to save Exotel in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.


## Related services

- [Exotel](https://iszdown.com/now/exotel)