Is Genshin Impact Down?

Is Genshin Impact not working for everyone right now? Get current Genshin Impact outages, status, timeouts and issue reports today.

  
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Genshin Impact is an action role-playing game developed and published by miHoYo
https://genshin.mihoyo.com


Genshin Impact outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Genshin Impact website request errors

This graph shows Genshin Impact errors and response times for the website over the past day. Website status and slowness is related to downtime for Genshin Impact and errors for their site.



More about Genshin Impact service

Genshin Impact is an action role-playing game developed and published by miHoYo. It was released for Microsoft Windows, PlayStation 4, Android, and iOS in September 2020, PlayStation 5 in April 2021, and is planned for future release on Nintendo Switch. The game features an anime style open-world environment and an action-based battle system. The game is free-to-play and is monetized through gacha game mechanics. While developed after Honkai Impact 3rd with a similar naming scheme, Genshin Impact is not a sequel. Genshin Impact takes place in the fantasy world of Teyvat, which is home to seven distinct nations, each of which is tied to a different element and ruled by a different god. The story follows the Traveler, who has traveled across countless worlds with their twin sibling before becoming separated in Teyvat. The Traveler travels in search of their lost sibling with their companion Paimon, all the while becoming involved in the affairs of Teyvat's nations.

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What should I do if Genshin Impact is unavailable?
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Check if access to Genshin Impact is blocked
Access to Genshin Impact may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Genshin Impact.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Genshin Impact again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Genshin Impact site again.
Web Browser Plugins
If you are still having trouble accessing Genshin Impact, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Genshin Impact