# New Relic outage reports and status

Canonical page: https://iszdown.com/now/new-relic

Status: Provider reports operational

24-hour window (UTC): 2026-10-21T01:00:00.000Z to 2026-10-22T01:00:00.000Z

Recorded outage reports in this window: 0

Last successful estimated-activity check: No usable observation available

Check New Relic availability, incident history, downtime reports, and website performance.

## How to interpret this page

Estimated down reports are based on US problem-related activity. Values are relative activity from 0 to 100, not counts of submitted reports. The HTML chart averages samples into ten-minute intervals. Partial samples are excluded and missing samples are not invented.

Recorded outage reports and estimated activity are separate signals. Neither confirms that every user is affected. Missing or stale data does not establish that a service is working.

Methodology: https://iszdown.com/methodology

## Citation

Cite [New Relic on Iszdown](https://iszdown.com/now/new-relic), include your access time and the observation time above, and qualify estimated activity as an estimate. Recheck before describing current status. Iszdown is independent of the monitored provider.

## Estimated activity samples

No usable activity samples are available for this service in this window.

## Evidence and recovery

Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.

No recent recovery can be established from available evidence.

## Website measurements

Successful sampled checks (24h): 100% (146/146). Restricted checks: 0. Median response: 26 ms. P95 response: 62 ms.

These are sampled public website checks from one US server, not continuous uptime or authenticated app/API tests. Missing data stays unknown.

## Official provider evidence

Updated 2026-10-22T00:59:49.000Z.

- APM : US: operational
- APM : Europe: operational
- APM Agent : US: operational
- APM Agent : Europe: operational
- Alerts : US: operational
- Alerts : Europe: operational
- Data Ingest : US: operational
- APM Agent : JP: operational
- APM : JP: operational
- Alerts : JP: operational
- APM : US: operational
- Browser : US: operational
- APM : Europe: operational
- Browser : Europe: operational
- Browser Agent : US: operational
- Browser Agent : Europe: operational
- Alert Notifications : US: operational
- Browser Agent : JP: operational
- Browser : JP: operational
- APM : JP: operational
- Infrastructure : US: operational
- Infrastructure : Europe: operational
- Event API : US: operational
- Event API : Europe: operational
- Auto-Telemetry with Pixie : US: operational
- Auto-Telemetry with Pixie : Europe: operational
- UI : US: operational
- Event API : JP: operational
- Infrastructure : JP: operational
- Auto-Telemetry with Pixie : JP: operational
- Logs : US: operational
- AWS Lambda Integration : US: operational
- Logs : Europe: operational
- AWS Lambda Integration : Europe: operational
- Incident Intelligence API : US: operational
- Data Ingest : Europe: operational
- Incident Intelligence API : Europe: operational
- Incident Intelligence API : JP: operational
- Logs : JP: operational
- AWS Lambda Integration : JP: operational
- Browser : US: operational
- Mobile : US: operational
- Browser : Europe: operational
- Mobile : Europe: operational
- Infrastructure Agent : US: operational
- Infrastructure Agent : Europe: operational
- Alert Notifications : Europe: operational
- Infrastructure Agent : JP: operational
- Mobile : JP: operational
- Browser : JP: operational
- Dashboards : US: operational
- Dashboards : Europe: operational
- NRQL : US: operational
- NRQL : Europe: operational
- Log API : US: operational
- Log API : Europe: operational
- UI : Europe: operational
- Log API : JP: operational
- NRQL : JP: operational
- Dashboards : JP: operational
- Serverless : US: operational
- Serverless : Europe: operational
- Incident Intelligence : US: operational
- Metric API : US: operational
- Incident Intelligence : Europe: operational
- Metric API : Europe: operational
- Data Ingest : JP: operational
- Metric API : JP: operational
- Serverless : JP: operational
- Incident Intelligence : JP: operational
- Synthetics : US: operational
- Infrastructure : US: operational
- Synthetics : Europe: operational
- Infrastructure : Europe: operational
- Mobile Agent : US: operational
- Mobile Agent : Europe: operational
- Mobile Agent : JP: operational
- Alert Notifications : JP: operational
- Synthetics : JP: operational
- Infrastructure : JP: operational
- OTLP API : US: operational
- OTLP API : Europe: operational
- Infrastructure Integrations : US: operational
- Infrastructure Integrations : Europe: operational
- OTLP API : JP: operational
- UI : JP: operational
- Infrastructure Integrations : JP: operational
- isNewUser: operational
- Logs : US: operational
- Logs : Europe: operational
- Trace API : US: operational
- Trace API : Europe: operational
- Trace API : JP: operational
- Logs : JP: operational
- Lookout : US: operational
- Lookout : Europe: operational
- Synthetics : US: operational
- Synthetics : Europe: operational
- Synthetics : JP: operational
- Lookout : JP: operational
- Mobile : US: operational
- Mobile : Europe: operational
- Mobile : JP: operational
- Open Instrumentation : US: operational
- Open Instrumentation : Europe: operational
- Open Instrumentation : JP: operational
- Proactive Detection : US: operational
- Proactive Detection : Europe: operational
- Proactive Detection : JP: operational
- Serverless : US: operational
- Serverless : Europe: operational
- Serverless : JP: operational
- Synthetics : US: operational
- Synthetics : Europe: operational
- Synthetics : JP: operational

- [Data Irregularities for US region](https://stspg.io/fy25q1yq6dkr): resolved; updated 2026-09-25T22:33:40.382Z
- [New Relic UI errors](https://stspg.io/xxw3vnb3wt5g): resolved; updated 2026-09-25T06:21:46.317Z
- [Salesforce Service Disruption](https://stspg.io/3nr4l7r7nnwj): resolved; updated 2026-09-16T15:40:58.878Z
- [Data Irregularities for EU Region](https://stspg.io/wbzj129sqk9b): resolved; updated 2026-09-16T00:14:24.345Z
- [Issues loading Alerts and Activity page](https://stspg.io/8qbr0x5pcxnx): resolved; updated 2026-08-03T10:15:58.713Z
- [E2M (Events-2-Metrics) authorization issues](https://stspg.io/b9dw7wj1h3t6): resolved; updated 2026-07-17T10:21:26.675Z
- [Delay of Entity Relationship Data](https://stspg.io/zxy9pcgnyjd7): resolved; updated 2026-07-06T08:28:19.349Z
- [Alerts and Data Irregularities - US and EU region](https://stspg.io/pfbmrhzjr4jc): resolved; updated 2026-05-18T16:25:20.674Z


## Daily outage history

Dates use America/New_York. Green means no issues observed with sufficient monitoring; pink means official incidents, repeated website failures, or reports from at least three network addresses. Gray means insufficient coverage. These are daily evidence summaries, not guaranteed uptime.

| Date | Daily assessment | Observed hours | Official incidents |
| --- | --- | --- | --- |
| 2025-11-19 | Service issues detected | 0 | 1 |
| 2025-12-18 | Service issues detected | 0 | 1 |
| 2026-01-12 | Service issues detected | 0 | 1 |
| 2026-01-21 | Service issues detected | 0 | 1 |
| 2026-02-05 | Service issues detected | 0 | 1 |
| 2026-03-02 | Service issues detected | 0 | 2 |
| 2026-03-20 | Service issues detected | 0 | 1 |
| 2026-04-09 | Service issues detected | 0 | 1 |
| 2026-04-13 | Service issues detected | 0 | 1 |
| 2026-05-14 | Service issues detected | 0 | 1 |
| 2026-08-03 | Service issues detected | 0 | 1 |
| 2026-09-25 | Service issues detected | 0 | 1 |
| 2026-10-20 | No issues observed | 24 | 0 |
| 2026-10-21 | Good so far | 22 | 0 |


## About New Relic monitoring

This page combines the available New Relic report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.

## Troubleshooting

### New Relic will not open

Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.

### New Relic is slow or only one feature fails

Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.

## Frequently asked questions

### Is New Relic down right now?

Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-10-22T01:03:18.000Z.

### How many New Relic outage reports are there today?

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T01:00:00.000Z to 2026-10-22T01:00:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

### Why does New Relic show operational when it is not working for me?

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every New Relic feature.

### When was New Relic status last updated?

The latest status observation was 2026-10-22T00:59:49.000Z. Only matched product components and incidents are shown. The assessment is recent.

### Has New Relic had outages before?

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

### How do I follow New Relic or report a problem?

Use “Watch this service” to save New Relic in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.


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