Is Salesforce Marketing Cloud Down?

Is Salesforce Marketing Cloud not working for everyone right now? Get current Salesforce Marketing Cloud outages, status, timeouts and issue reports today.

  
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Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services
https://www.marketingcloud.com


Salesforce Marketing Cloud outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Salesforce Marketing Cloud website request errors

This graph shows Salesforce Marketing Cloud errors and response times for the website over the past day. Website status and slowness is related to downtime for Salesforce Marketing Cloud and errors for their site.



More about Salesforce Marketing Cloud service

Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing. In 2012, it raised $161.5 million in an initial public offering, before being acquired by Salesforce for $2.5 billion in 2013. ExactTarget was renamed to Salesforce Marketing Cloud in 2014 after the acquisition by Salesforce.

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What should I do if Salesforce Marketing Cloud is unavailable?
If Salesforce Marketing Cloud is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Salesforce Marketing Cloud is blocked
Access to Salesforce Marketing Cloud may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Salesforce Marketing Cloud.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Salesforce Marketing Cloud again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Salesforce Marketing Cloud site again.
Web Browser Plugins
If you are still having trouble accessing Salesforce Marketing Cloud, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Salesforce Marketing Cloud