Is Service Canada Down?

Is Service Canada not working for everyone right now? Get current Service Canada outages, status, timeouts and issue reports today.

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Service Canada is the program operated by Employment and Social Development Canada to serve as a single-point of access for the Government of Canada's largest and most heavily used programs, such as the Social Insurance Number, the Employment Insurance program, the Old Age Security program and the Canada Pension Plan

Service Canada outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Service Canada website request errors

This graph shows Service Canada errors and response times for the website over the past day. Website status and slowness is related to downtime for Service Canada and errors for their site.

Social Comments for Service Canada
@KathrynRyches on 2022-09-01 17:55:17+00
@ServiceCanada_E @jenn_ishot And wait for hours. You website is down AGAIN!

@CORYfromDArock on 2022-07-08 12:20:58+00
The "My Service Canada" website is down this morning. Y Hey, @JustinTrudeau @CanadianPM, when you're done ironing the socks you bought at Dollarama, can you get someone to fix it? @Rogers might be down but there's no reason your websites should be. #cdnpoli

@KicksIndigo on 2022-02-07 15:10:47+00
@ServiceCanada_E trying to log into my service Canada account but is not responding would really like to get into my account please, everything says the website is down but for how much longer?????

What should I do if Service Canada is unavailable?
If Service Canada is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Service Canada is blocked
Access to Service Canada may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Service Canada.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Service Canada again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Service Canada site again.
Web Browser Plugins
If you are still having trouble accessing Service Canada, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Service Canada