Is Service NSW Down?

Is Service NSW not working for everyone right now? Get current Service NSW outages, status, timeouts and issue reports today.

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Service NSW is a statutory agency within the Department of Customer Service that provides online, phone and in-person ways to complete over 800 "transactions" across the whole of the New South Wales Government

Service NSW outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Service NSW website request errors

This graph shows Service NSW errors and response times for the website over the past day. Website status and slowness is related to downtime for Service NSW and errors for their site.

Social Comments for Service NSW
@TrishR99 on 2022-05-14 00:54:56+00
@ServiceNSW Got up early. Went to get my #WWC renewed. Lined up. Realised my application had expired by 2 days. Reapplied in-store. Got a ticket. Waited. Got called up. Gave all my ID. Was told #WWC website is down, please come back another day. #Unbelievable

@ClareMoyna on 2022-05-09 04:18:35+00
@ServiceNSW Hi there, the RTA website is down? Been like this all day - saying Bad Gateway?

What should I do if Service NSW is unavailable?
If Service NSW is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Service NSW is blocked
Access to Service NSW may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Service NSW.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Service NSW again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Service NSW site again.
Web Browser Plugins
If you are still having trouble accessing Service NSW, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Service NSW