# Twilio outage reports and status

Canonical page: https://iszdown.com/now/twilio

Status: Provider reports service problems

24-hour window (UTC): 2026-10-21T00:10:00.000Z to 2026-10-22T00:10:00.000Z

Recorded outage reports in this window: 0

Last successful estimated-activity check: 2026-10-20T08:08:35.000Z

Check Twilio availability, incident history, downtime reports, and website performance.

## How to interpret this page

Estimated down reports are based on US problem-related activity. Values are relative activity from 0 to 100, not counts of submitted reports. The HTML chart averages samples into ten-minute intervals. Partial samples are excluded and missing samples are not invented.

Recorded outage reports and estimated activity are separate signals. Neither confirms that every user is affected. Missing or stale data does not establish that a service is working.

Methodology: https://iszdown.com/methodology

## Citation

Cite [Twilio on Iszdown](https://iszdown.com/now/twilio), include your access time and the observation time above, and qualify estimated activity as an estimate. Recheck before describing current status. Iszdown is independent of the monitored provider.

## Estimated activity samples

No usable activity samples are available for this service in this window.

## Evidence and recovery

Provider reports service problems. The official provider feed identifies an active incident or affected component.

The provider still reports an active problem.

## Website measurements

Successful sampled checks (24h): 100% (89/89). Restricted checks: 4. Median response: 36 ms. P95 response: 55 ms.

These are sampled public website checks from one US server, not continuous uptime or authenticated app/API tests. Missing data stays unknown.

## Official provider evidence

Updated 2026-10-22T00:11:10.000Z.

- Origination US1: operational
- PROGRAMMABLE MESSAGING: operational
- Console: operational
- Authy 2FA: operational
- PSTN US1: operational
- Studio: operational
- SMS Long Code, North America: operational
- Group Rooms: operational
- SMS Long Code, North America: operational
- Zipwhip Provisioner Dashboard and API: operational
- Origination AU1: operational
- Origination IE1: operational
- PSTN AU1: operational
- PSTN IE1: operational
- Conversation Orchestrator: operational
- Mailsend: Comms API: operational
- API v3: operational
- Flex Agent Copilot: operational
- PROGRAMMABLE VOICE US1: operational
- SIP Interface US1: operational
- Peer-to-Peer Rooms: operational
- Functions: operational
- Verify: operational
- MMS Long Code, North America: degraded_performance
- Event Streams: operational
- Termination US1: operational
- Flex Agent Desktop: operational
- MMS Long Code, North America: operational
- Zipwhip Support Ticketing: operational
- Termination AU1: operational
- Termination IE1: operational
- SIP Interface AU1: operational
- SIP Interface IE1: operational
- Conversation Intelligence: operational
- Logs: operational
- SMTP: operational
- Event Webhooks: operational
- SMS Short Code, North America: operational
- Debugger & Alarms: operational
- Client Web US1: operational
- Flex Application Platform: operational
- Authy App: operational
- Assets: operational
- Recordings: operational
- Conversation Intelligence (classic): operational
- SMS Toll-Free, North America: operational
- Toll-Free Verification Portal: operational
- PROGRAMMABLE VOICE AU1: operational
- Client Web AU1: operational
- Client Web IE1: operational
- API v2: operational
- Parse API: operational
- Dedicated IP Address: operational
- Lookup: operational
- Billing: operational
- Client Mobile US1: operational
- Documentation: operational
- TwiML Bins: operational
- MMS Short Code, North America: operational
- Flex Insights: operational
- Compositions: operational
- MMS Toll-Free, North America: operational
- Client Mobile AU1: operational
- PROGRAMMABLE VOICE IE1: operational
- Client Mobile IE1: operational
- Conversation Memory: operational
- REST API: operational
- Conference US1: operational
- Network Traversal Service: operational
- Sync: operational
- ACCOUNT SECURITY: operational
- SMS Toll-Free, North America: operational
- Flex Queue Stats: operational
- Conference AU1: operational
- Conference IE1: operational
- Enterprise Knowledge: operational
- Verify Events: operational
- Recording US1: operational
- Go Rooms: operational
- MMS Toll-Free, North America: operational
- Bulk Export: operational
- ELASTIC SIP TRUNKING US1: operational
- Flex Teams View: operational
- Recording AU1: operational
- Recording IE1: operational
- Queue US1: operational
- Voice, North America: operational
- Flex Admin Console: operational
- Video Insights: operational
- ELASTIC SIP TRUNKING AU1: operational
- Queue AU1: operational
- Queue IE1: operational
- Text-to-Speech US1: operational
- Voice, Latin America: operational
- Flex Routing: operational
- ELASTIC SIP TRUNKING IE1: operational
- Text-to-Speech AU1: operational
- Text-to-Speech IE1: operational
- Realtime Transcriptions: operational
- TaskRouter: operational
- Recording Transcriptions US1: operational
- SMS, Latin America: operational
- Flex Conversations: operational
- Recording Transcriptions AU1: operational
- Recording Transcriptions IE1: operational
- TwiML US1: operational
- Customer Support Center: operational
- FLEX: operational
- Voice, APAC: degraded_performance
- Flex Programmable Chat: operational
- TwiML AU1: operational
- TwiML IE1: operational
- MMS: operational
- Voice Insights US1: operational
- SMS, APAC: degraded_performance
- Other: operational
- Flex Programmable Voice: operational
- Voice Insights AU1: operational
- Voice Insights IE1: operational
- CONVERSATIONS: operational
- SMS: operational
- Speech Recognition (Gather Speech) US1: operational
- Account Insights: operational
- Proxy: operational
- MMS, APAC: degraded_performance
- Speech Recognition (Gather Speech) AU1: operational
- Speech Recognition (Gather Speech) IE1: operational
- TWILIO EMAIL: operational
- INTERCONNECT: operational
- SMPP: operational
- Voice, Europe: operational
- Trust Hub: operational
- Flex Plugins: operational
- Realtime Transcriptions US1: operational
- Realtime Transcriptions AU1: operational
- Realtime Transcriptions IE1: operational
- PHONE NUMBERS: operational
- WhatsApp Messaging: operational
- SMS, Europe: operational
- Flex Billing: operational
- Organization: operational
- Pay AU1: operational
- Pay IE1: operational
- PROGRAMMABLE CHAT: operational
- Notify: operational
- Voice, Middle East & Africa: degraded_performance
- Pay US1: operational
- Media Streams AU1: operational
- Media Streams IE1: operational
- PROGRAMMABLE VIDEO: operational
- Conversations: operational
- SMS, Middle East & Africa: operational
- Media Streams US1: operational
- ConversationRelay AU1: operational
- ConversationRelay IE1: operational
- PROXY: operational
- Messaging Insights: operational
- Verify Silent Network Auth: operational
- Dialogflow US1: operational
- Voice REST API AU1: operational
- Voice REST API IE1: operational
- SERVERLESS: operational
- Lookup Identity Match: operational
- Messaging Services: operational
- ConversationRelay US1: operational
- DEVELOPER TOOLS: operational
- Lookup Line Type Intelligence [Legacy API]: degraded_performance
- Content API: operational
- Voice REST API US1: operational
- TWILIO PLATFORM: operational
- Lookup Line Type Intelligence [Twilio API]: operational
- Toll-free verification: operational
- CARRIER NETWORK: degraded_performance
- Lookup SIM Swap: operational
- RCS Messaging: operational
- FRONTLINE: operational
- Legacy Identity MatchAndAttributes: operational
- Programmable Messaging API: operational
- Sender ID: operational
- Intelligent Alerts: operational
- ZIPWHIP MESSAGING: operational
- ZIPWHIP TOOLS: operational
- SendGrid Mail Sending: operational
- SendGrid Marketing Campaigns: operational
- SendGrid Webhooks: operational
- SendGrid API: operational
- SendGrid Website: operational
- SendGrid Statistics: operational
- SendGrid Email Activity: operational
- SendGrid Partners: operational
- SendGrid Billing: operational
- SendGrid Legacy Marketing Campaigns: operational

- [SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India](https://stspg.io/mvj6m6cnm9xd): identified; updated 2026-10-21T16:39:58.864-07:00
- [Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil](https://stspg.io/6cs6lqsvvrzr): monitoring; updated 2026-10-21T16:35:17.239-07:00
- [SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States](https://stspg.io/d5d07rxmhypd): monitoring; updated 2026-10-21T15:20:17.481-07:00
- [Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands](https://stspg.io/xnqs1dt4lv9h): monitoring; updated 2026-10-21T15:15:54.804-07:00
- [SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes](https://stspg.io/1bsbkc8kvvm6): identified; updated 2026-10-21T13:33:09.074-07:00
- [SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://stspg.io/5p5wt99kk7y9): monitoring; updated 2026-10-21T11:45:56.115-07:00
- [Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel](https://stspg.io/0scqdx6p8dxl): identified; updated 2026-10-21T11:18:48.042-07:00
- [Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand](https://stspg.io/6z04b5nnhvd2): identified; updated 2026-10-21T05:39:28.431-07:00


## Daily outage history

Dates use America/New_York. Green means no issues observed with sufficient monitoring; pink means official incidents, repeated website failures, or reports from at least three network addresses. Gray means insufficient coverage. These are daily evidence summaries, not guaranteed uptime.

| Date | Daily assessment | Observed hours | Official incidents |
| --- | --- | --- | --- |
| 2026-09-04 | Service issues detected | 0 | 1 |
| 2026-09-05 | Service issues detected | 0 | 1 |
| 2026-09-06 | Service issues detected | 0 | 1 |
| 2026-09-07 | Service issues detected | 0 | 1 |
| 2026-09-08 | Service issues detected | 0 | 1 |
| 2026-09-09 | Service issues detected | 0 | 1 |
| 2026-09-10 | Service issues detected | 0 | 1 |
| 2026-09-11 | Service issues detected | 0 | 1 |
| 2026-09-12 | Service issues detected | 0 | 1 |
| 2026-09-13 | Service issues detected | 0 | 1 |
| 2026-09-14 | Service issues detected | 0 | 1 |
| 2026-09-15 | Service issues detected | 0 | 1 |
| 2026-09-16 | Service issues detected | 0 | 1 |
| 2026-09-17 | Service issues detected | 0 | 1 |
| 2026-09-18 | Service issues detected | 0 | 1 |
| 2026-09-19 | Service issues detected | 0 | 1 |
| 2026-09-20 | Service issues detected | 0 | 1 |
| 2026-09-21 | Service issues detected | 0 | 1 |
| 2026-09-22 | Service issues detected | 0 | 1 |
| 2026-09-23 | Service issues detected | 0 | 1 |
| 2026-09-24 | Service issues detected | 0 | 1 |
| 2026-09-25 | Service issues detected | 0 | 2 |
| 2026-09-26 | Service issues detected | 0 | 2 |
| 2026-09-27 | Service issues detected | 0 | 2 |
| 2026-09-28 | Service issues detected | 0 | 2 |
| 2026-09-29 | Service issues detected | 0 | 2 |
| 2026-09-30 | Service issues detected | 0 | 2 |
| 2026-10-01 | Service issues detected | 0 | 2 |
| 2026-10-02 | Service issues detected | 0 | 2 |
| 2026-10-03 | Service issues detected | 0 | 2 |
| 2026-10-04 | Service issues detected | 0 | 2 |
| 2026-10-05 | Service issues detected | 0 | 2 |
| 2026-10-06 | Service issues detected | 0 | 3 |
| 2026-10-07 | Service issues detected | 0 | 3 |
| 2026-10-08 | Service issues detected | 0 | 3 |
| 2026-10-09 | Service issues detected | 0 | 5 |
| 2026-10-10 | Service issues detected | 0 | 5 |
| 2026-10-11 | Service issues detected | 0 | 5 |
| 2026-10-12 | Service issues detected | 0 | 14 |
| 2026-10-13 | Service issues detected | 0 | 10 |
| 2026-10-14 | Service issues detected | 0 | 10 |
| 2026-10-15 | Service issues detected | 0 | 13 |
| 2026-10-16 | Service issues detected | 0 | 13 |
| 2026-10-17 | Service issues detected | 0 | 9 |
| 2026-10-18 | Service issues detected | 0 | 7 |
| 2026-10-19 | Service issues detected | 1 | 14 |
| 2026-10-20 | Service issues detected | 1 | 19 |
| 2026-10-21 | Service issues detected | 11 | 15 |


## About Twilio monitoring

This page combines the available Twilio report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.

## Troubleshooting

### Twilio will not open

Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.

### Twilio is slow or only one feature fails

Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.

## Frequently asked questions

### Is Twilio down right now?

Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-10-22T00:17:31.000Z.

### How many Twilio outage reports are there today?

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T00:10:00.000Z to 2026-10-22T00:10:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

### Why does Twilio show operational when it is not working for me?

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Twilio feature.

### When was Twilio status last updated?

The latest status observation was 2026-10-22T00:11:10.000Z. Only matched product components and incidents are shown. The assessment is recent.

### Has Twilio had outages before?

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

### How do I follow Twilio or report a problem?

Use “Watch this service” to save Twilio in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.


## Related services

- [Twilio](https://iszdown.com/now/twilio)