Is Vodafone UK Down?

Is Vodafone UK not working for everyone right now? Get current Vodafone UK outages, status, timeouts and issue reports today.

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Vodafone Limited is a British telecommunications services provider, and a part of Vodafone Group Plc, the world's second-largest mobile phone company

Vodafone UK outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Vodafone UK website request errors

This graph shows Vodafone UK errors and response times for the website over the past day. Website status and slowness is related to downtime for Vodafone UK and errors for their site.

More about Vodafone UK service

Vodafone Limited is a British telecommunications services provider, and a part of Vodafone Group Plc, the world's second-largest mobile phone company. Vodafone is the third-largest mobile network operator in the United Kingdom, with 16.9 million subscribers as of November 2021, after EE and 02, followed by Three. In October 2017, the network had a rebranding and image overhaul with a new 2D logo and slogan, "The future is exciting. Ready?".

Social Comments for Vodafone UK
@TheBastow on 2022-11-28 11:05:25+00
@VodafoneUK what are your current waiting times to speak to broadband support? Been on hold for an hour. Your app is down so can’t use the chat.

@myfoodiedays on 2022-11-16 06:45:12+00
Thanks @VodafoneUK for always being so reliable when I’m abroad 😡 Every 3 days your website is down and I can’t renew the Euro Roaming Extra. I can’t make calls, send text or use internet if I’m not on a Wi-Fi.

@richwild87 on 2022-10-22 13:53:49+00
@VodafoneUK your broadband deals website is down. Was about to switch to you but not a great sign when you can't keep your website up... 🤪Any idea when it will be back up?

@LaurenH48537705 on 2022-10-06 18:48:36+00
@VodafoneUK hi, how do I check if my UK Vodafone plan includes roaming in Australia, and if it doesn’t, how can I add it to avoid extra costs? The Vodafone app is down so I can’t access my account.

@Heyyy_Liv on 2022-09-29 17:38:12+00
@VodafoneUK I’ve had no working mobile data since yesterday (phone says I have 3/4/5G but won’t connect to the internet), no notification as to whether I’ve run out of data, and the MyVodafone app is down.

@SarahEmpson2 on 2022-08-14 09:20:06+00
@VodafoneUK also your website is down.. not happy

@MacAskill00 on 2022-08-09 15:23:53+00
@VodafoneUK your website is down and unable to top up my new SIM? Not a great start.

@Laurenjo_x on 2022-07-22 11:20:55+00
@VodafoneUK can you reply to my message, I'm trying to leave Vodafone and get my pac code I've been trying since yesterday and the website was down, was just trying the online chat and the website is down again.

@imstephaniex on 2022-07-21 19:51:50+00
@VodafoneUK got to the checkouts in Tesco and tried to use the £2.50 snacks/drinks voucher on the app for my rewards and the app is down so now I’ve had to pay for my items?? 😭

@Felipe08495243 on 2022-07-21 19:42:26+00
@VodafoneUK Hi I was helping my sister switch from another network to vodafone. When she attempted to enter her PAC code it says the website is down. Any idea on the timescale of the issue? Thanks

@hamzymalik on 2022-07-21 18:32:50+00
@VodafoneUK I want to go on the app to VeryMe Rewards but the app is down please fix this asap

@JimBaxter191 on 2022-07-18 11:58:50+00
@VodafoneUK website is down in mid upgrade

@MiyaShaw17 on 2022-07-05 05:21:49+00
@VodafoneUK I received texted message from VidafoneUk last night saying blocked my phone text and email and then removed. I didn’t request you to do these. Also the link you sent saying your website is down. Is this the reason caused you blocked and then unblocked my phone?

@Bethany_Coyne on 2022-06-30 07:54:02+00
@VodafoneUK my phone bill is due today and your app is down aswell as the number it tells us to use to phone and pay?? Gonna sort this by the end of day please

@littlemonsster on 2022-06-24 11:15:38+00
@VodafoneUK My app isnt working

@Tweeter99989 on 2022-06-21 05:17:03+00
@VodafoneUK your app is down again and has been for at least a couple of hours. Ive topped up online but it hasn’t taken my bundle - is there a delay?

@LewisW_94 on 2022-05-20 13:29:30+00
@VodafoneUK The app is down for me too, cant check account or billing

@Sir_Razzman on 2022-05-16 22:44:16+00
@VodafoneUK Ey up. I think your UK store website is down. Constantly getting "page not found" errors.

@JackEmson99 on 2022-05-05 23:07:33+00
@VodafoneUK : I’m in Spain, connected to a network, data roaming on, no bar restrictions, I have spare data, I’m receiving push notifications on iPhone, but I cannot use data to open any apps (not connected to the internet) & the Vodafone app is down. Badly need my roaming 😐

@ATOnRadio on 2022-05-02 12:26:49+00
@BBCWiltshire @VodafoneUK Not a great day for stations it seems that @global website is down

@richarddevine5 on 2022-03-31 08:32:40+00
@VodafoneUK @1973mlr your app isnt working!! i cant see my bills or make upgrades, garbage voda as usual

@MrSteThompson on 2022-03-30 11:45:23+00
Hey @VodafoneUK #EpicFail again You have done it again Vodafone you have disconnected my service because you didn’t take the money out! YOUR APP IS DOWN 📲 YOUR TEAM ISNT AVAILABLE VIA PHONE ☎️ and hangs up! Please reach out via DM

@25_Deery on 2022-03-30 01:04:16+00
@VodafoneUK sorry I am off back to @EE when my contract ends in an few months as I am clearly fed up with the service with your guys as the Vodafone app is down nearly every night of the week

@afslater on 2022-03-27 16:08:02+00
@VodafoneUK your website and app is down.

@masonoleary3 on 2022-03-22 00:31:18+00
@VodafoneUK you’ve blocked my sim hurry up and get back to me, I can’t ring because no signal cheers for that and can’t speak to a robot because your website is down, once again cheers for that

@ditzy_doodah on 2022-03-20 15:35:32+00
@VodafoneUK I've got a question I wanted to ask but the chat service on the app is down. Can anyone help?

@lostark78 on 2022-02-16 00:49:24+00
@VodafoneUK I have been having performance issue with my city fibre broadband for past 12 hours. Speeds of 1-15mbs if I am luck. Also you online chat of website is down, so had to resort to public shaming. Very disappointed.

@zamzam1721 on 2022-02-04 06:17:22+00
@daniya219 @VodafoneUK Keep in mind dear their on website is down , how good they will be in broadband …… just a thought.

@daniya219 on 2022-02-03 22:06:01+00
@VodafoneUK I’m trying to buy a broadband contract but your website is down??? Can you help

What should I do if Vodafone UK is unavailable?
If Vodafone UK is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Vodafone UK is blocked
Access to Vodafone UK may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Vodafone UK.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Vodafone UK again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Vodafone UK site again.
Web Browser Plugins
If you are still having trouble accessing Vodafone UK, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Vodafone UK