Is Xbox One Down?

Is Xbox One not working for everyone right now? Get current Xbox One outages, status, timeouts and issue reports today.

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The Xbox One is a line of home video game consoles developed by Microsoft

Xbox One website request errors

This graph shows Xbox One errors and response times for the website over the past day. Website status and slowness is related to downtime for Xbox One and errors for their site.

Xbox One outage report graph

This chart above shows Xbox One error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Xbox One is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Xbox One service

The Xbox One is a line of home video game consoles developed by Microsoft. Announced in May 2013, it is the successor to Xbox 360 and the third base console in the Xbox series of video game consoles. It was first released in North America, parts of Europe, Australia, and South America in November 2013 and in Japan, China, and other European countries in September 2014. It is the first Xbox game console to be released in China, specifically in the Shanghai Free-Trade Zone. Microsoft marketed the device as an "all-in-one entertainment system", hence the name "Xbox One". An eighth-generation console, it mainly competed against Sony's PlayStation 4 and Nintendo's Wii U and later the Switch. Moving away from its predecessor's PowerPC-based architecture, the Xbox One marks a shift back to the x86 architecture used in the original Xbox; it features an AMD Accelerated Processing Unit built around the x86-64 instruction set.

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What should I do if Xbox One is unavailable?
If Xbox One is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Xbox One is blocked
Access to Xbox One may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Xbox One.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Xbox One again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Xbox One site again.
Web Browser Plugins
If you are still having trouble accessing Xbox One, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Xbox One