Is CUA Down?

Is CUA not working for everyone right now? Get current CUA outages, status, timeouts and issue reports today.

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CUA is a credit union based in Brisbane, Queensland, Australia

CUA website request errors

This graph shows CUA errors and response times for the website over the past day. Website status and slowness is related to downtime for CUA and errors for their site.

CUA outage report graph

This chart above shows CUA error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of CUA is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about CUA service

CUA is a credit union based in Brisbane, Queensland, Australia. It is the largest member-owned financial institution in Australia. It offers banking, health and insurance services to around 500,000 Australians.

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What should I do if CUA is unavailable?
If CUA is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to CUA is blocked
Access to CUA may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access CUA.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access CUA again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the CUA site again.
Web Browser Plugins
If you are still having trouble accessing CUA, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to CUA