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Is Doxy.me down?
Doxy.me provides browser-based telehealth visits for healthcare professionals and patients.
https://doxy.me/ ↗Mapped components are operational in the latest status update; individual experiences can vary.
Estimated down reports for Doxy.me
Last 24 hoursNot enough activity data is available for this service yet.
No user-submitted outage reports in the last 24 hours.
Doxy.me outage history
2025–2026Daily history over the past 12 months. Select a day for its evidence.
Select a square for daily details. Scroll sideways to explore earlier months.
How to read this calendar
Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.
Doxy.me website uptime and response time
Current website availability is unknown. Website responded successfully HTTP 200. Last checked 2026-10-20 02:08:27 UTC.
Checked address: https://doxy.me/
DNS lookup: 0 ms · TCP connection: 0 ms · TLS handshake: 0 ms. Certificate expires 2027-03-16; trusted connection: yes.
100%
Successful website checks (24h)
1 successful / 1 measurable checks
121 ms
Median response time
121 ms
95th percentile response time
0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.
Evidence behind the status
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.
Website checks and estimated activity have independent update times. Refer to each section for its latest observation.
These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
Doxy.me official status · fetched 2026-10-20 04:15:34 UTC
5 mapped components · 0 reporting problems
| Component | Provider status |
|---|---|
| Doxy.me API | operational |
| Doxy.me webpages | operational |
| Text Messaging Services | operational |
| Video Services | operational |
| Customer Support Email and Chats | operational |
Official incident timeline
Email invitation delivery issue · resolved · 2026-09-01T15:12:41.538-04:00
Product match: components.
Read the provider’s incident report
- · resolved
The disruption with Mandrill has been resolved. Email invitations sent using Invite Via are now being delivered as expected.
- · monitoring
We are continuing to monitor for any further issues.
- · monitoring
Mandrill has implemented a fix. We’re monitoring email invitations sent using Invite Via to confirm they are being delivered as expected.
- · identified
We’ve confirmed that the issue affecting email invitations sent using Invite Via is related to a disruption with Mandrill. Both teams are actively working to restore email delivery.
- · investigating
We’re investigating an issue affecting email invitations sent through doxy.me using Invite Via. Some invitations may be delayed or not delivered. This is a known issue related to a disruption with Mandrill, our third-party email delivery provider. Both our team and Mandrill’s team are actively working to resolve it. Doxy.me remains available, and you can continue sharing your room link in other ways. We will provide updates as we learn more.
Doxy.me performance degradation · postmortem · 2026-03-27T16:36:29.508-04:00
Product match: components.
Read the provider’s incident report
- · postmortem
**Summary of event:** On March 23, doxy.me experienced intermittent service disruptions during a planned system upgrade. A combination of internal issues and a third-party service issue led to degraded performance throughout the day. **Incident Classification:** Service disruption caused by a combination of internal system changes and a third-party service issue. This was not a security breach. **Business impacts:** Some users experienced dropped calls, difficulty accessing History and Anal
- · resolved
The issue has been resolved. The doxy.me system is functioning as normal. Once our investigation is complete, a full report will be provided.
- · monitoring
Service is returning to normal. We are continuing to monitor the situation.
- · investigating
We're investigating a system-wide performance degradation impacting many users.
Issue with provider login · resolved · 2026-01-06T15:00:27.001-05:00
Product match: components.
Read the provider’s incident report
- · resolved
The issue impacting provider login has been resolved. The doxy.me system is functioning as normal. Once our investigation is complete, a post-mortem will be provided.
- · monitoring
Provider login is returning back to normal. We are continuing to monitor the situation.
- · investigating
We are currently investigating a reported system outage that's impacting provider log in.
Issue with provider login · resolved · 2026-01-02T14:30:27.869-05:00
Product match: components.
Read the provider’s incident report
- · resolved
The issue preventing provider login has been resolved. The doxy.me system is functioning as normal. Once our investigation is complete, a post-mortem will be provided.
- · monitoring
The ability to login is returning back to normal. We are continuing to monitor the situation.
- · investigating
We are currently investigating a reported system outage that's impacting provider log in.
Partial Service Degradation — Provider and Admin Login · resolved · 2025-10-29T14:22:29.817-04:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved. All login and authentication services are now operating normally.
- · monitoring
Fix for the issue with auth CDN provider is applied, and login services on doxy.me are now recovering. We are continuing to monitor performance and accessibility across all regions to ensure full stability. Components Affected: • Provider Sign-In • Authentication Service
- · investigating
We are currently investigating an issue affecting some provider logins on doxy.me. Users may experience a blank or unresponsive login page. Initial investigation indicates that the issue originates from our authentication system, which is currently experiencing a global outage related to CDN configuration. We’re actively monitoring the situation and working to ensure service stability. Components Affected: • Provider Sign-In • Authentication Service
Issue with provider login · resolved · 2025-08-14T15:42:15.426-04:00
Product match: components.
Read the provider’s incident report
- · resolved
The issue preventing provider login has been resolved. The doxy.me system is functioning as normal. Once our investigation is complete, a post-mortem will be provided.
- · monitoring
The ability to login is returning back to normal. We are continuing to monitor the situation.
- · investigating
We are currently investigating a reported system outage that's impacting provider log in.
Doxy.me site not loading · postmortem · 2025-04-29T09:01:29.658-04:00
Product match: components.
Read the provider’s incident report
- · postmortem
**Summary of event** On April 28, our monitoring system detected a sharp slowdown in platform performance, preventing some users from accessing doxy.me. This disruption lasted for approximately 35 minutes before service was restored by increasing system capacity. **Business impacts** During the incident, users were unable to access doxy.me for telehealth sessions, leading to delayed or missed appointments and interruptions in patient care. **Root cause** A recent system update uninten
- · resolved
The system issue preventing patient check-in and provider account access has been resolved. The doxy.me system is functioning as normal. Once our investigation is complete, a post-mortem will be provided.
- · monitoring
The system is returning to normal. We are continuing to monitor the situation.
- · investigating
We're currently investigating a reported system outage that's impacting patient check-in and provider account access.
File hosting service outage · resolved · 2025-03-13T18:07:55.360-04:00
Product match: components.
Read the provider’s incident report
- · resolved
The issue causing the app outage has been fixed and the system is now fully operational. All apps are functioning normally. A post-mortem report will be provided in the coming days.
- · monitoring
Monitoring - App functionality has been restored. We’ll continue to monitor the situation.
- · identified
We've identified the cause of the outage. Our team is working on a fix, and we’ll share updates as we make progress.
- · investigating
We're actively investigating an outage affecting Apps, such as File Transfer and Whiteboard.
Recovery tracker
No recent recovery can be established from available evidence.
0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
More successful checks are needed to establish a response-time baseline.
Recent median: unknown · Earlier median: 121 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent emerging problem patterns are available for this service.
Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Doxy.me.
No active incidents recorded.
- Cloudflare Zero Trust connectivity · investigating
- Cloudflare Secure Web Gateway and DLP enforcement issues for Google Gemini · identified
- Incorrect geo location for some Cloudflare WARP users · identified
About Doxy.me status on Iszdown
Doxy.me provides browser-based telehealth visits for healthcare professionals and patients.
Hospital and practice deployments may be independently hosted. Check the environment used by your organization. This page combines the available Doxy.me report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.
5 product-matched official components are listed above. Latest public website measurement: 2026-10-20T02:08:27.000Z.
Visit the official Doxy.me website · Official provider status · How it works
What to check when Doxy.me is not working
These are troubleshooting suggestions, not a list of currently reported problems.
Identify the affected environment
Check the organization, practice, product, and login environment you normally use. A working vendor website does not establish that your organization’s clinical system, patient portal, prescribing, or billing is available.
Keep public reports free of patient information
Describe the affected feature, time, and error category. Do not include patient names, medical record numbers, screenshots of charts, credentials, or clinical details. Use your organization’s support and downtime procedures for clinical workflows.
Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.
Recent Doxy.me outage history
Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.
| Incident | Started (UTC) | Recorded duration | Last collected status |
|---|---|---|---|
| Email invitation delivery issue | 284 min | resolved | |
| Doxy.me performance degradation | 1024 min | postmortem | |
| Issue with provider login | 99 min | resolved |
Frequently asked questions about Doxy.me
Is Doxy.me down right now?
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-10-20T04:20:52.000Z.
How many Doxy.me outage reports are there today?
The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-19T04:20:00.000Z to 2026-10-20T04:20:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.
Why does Doxy.me show operational when it is not working for me?
An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Doxy.me feature.
When was Doxy.me status last updated?
The latest status observation was 2026-10-20T04:15:34.000Z. Only matched product components and incidents are shown. The assessment is recent.
Has Doxy.me had outages before?
The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.
How do I follow Doxy.me or report a problem?
Use “Watch this service” to save Doxy.me in this browser’s watchlist, then return to compare its status with other saved services. The watchlist does not send notifications. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.
Related services to Doxy.me
Check a related product separately; its status can differ from Doxy.me.