Is Dropbox Down?
Is Dropbox not working for everyone right now? Get current Dropbox outages, status, timeouts and issue reports today.
Discover Dropbox – secure, easy cloud storage for file sharing and collaboration
https://www.dropbox.com/
0 recorded outage reports in the displayed 24-hour window.
Mapped components are operational in the latest official feed; individual experiences can vary.
Estimated down reports for Dropbox — last 24 hours
Not enough Google Trends data is available for this service yet.
No user-submitted outage reports in the last 24 hours.
Dropbox website uptime and response time
Website responded successfully HTTP 200. Last checked 2026-10-19 05:06:01 UTC.
Checked address: https://www.dropbox.com/
DNS lookup: 8 ms · TCP connection: 16 ms · TLS handshake: 58 ms. Certificate expires 2027-04-17; trusted connection: yes.
100%
Successful website checks (24h)
3 successful / 3 measurable checks
216 ms
Median response time
296 ms
95th percentile response time
0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Gaps are unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and Google activity.
Evidence behind the status
Provider reports operational. Mapped components are operational in the latest official feed; individual experiences can vary.
- Official provider feed: recently checked; checked 2026-10-19 05:44:32 UTC.
- Direct website measurements: 3 checks in the last 24 hours.
- Google Trends estimate: 0 samples; last checked Unknown.
- Autocomplete: 0 recent query observations. Suggestions are not individual down reports.
Sources measure different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
Dropbox official status · fetched 2026-10-19 05:44:32 UTC
12 mapped components · 0 reporting problems
| Component | Provider status |
|---|---|
| Website | operational |
| Desktop Application | operational |
| Mobile Application | operational |
| API | operational |
| Paper | operational |
| Passwords | operational |
| Dash | operational |
| Protect | operational |
| Replay | operational |
| DocSend | operational |
| MCP Server | operational |
| Support Services | operational |
Official incident timeline
Some customers are unable to access certain website routes and features. · resolved · 2026-09-09T22:35:21.700Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · investigating
a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Customer support via telephone may be unavailable for some users · resolved · 2026-09-04T05:02:56.513Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · investigating
We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
Some Dropbox Protect features are not working correctly · resolved · 2026-08-26T11:01:25.665Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · investigating
We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Dropbox is not working as expected for some users · resolved · 2026-08-21T15:12:53.477Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
A fix has been implemented and we are monitoring the results.
- · identified
The issue has been identified and a fix is being implemented.
- · investigating
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
Dropbox is not working as expected for some users · resolved · 2026-07-23T15:36:52.191Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
A fix has been implemented and we are monitoring the results.
- · investigating
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
Shared content downloads are degraded · resolved · 2026-06-12T16:54:48.023Z
Product match: components.
Read the provider’s incident report
- · resolved
Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.
- · investigating
We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Opening a video or audio file might not be working for users · resolved · 2026-05-27T22:31:57.396Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
A fix has been implemented and we are monitoring the results.
- · investigating
Opening a video or audio file might not be working for users
Availability was impacted across a number of services · resolved · 2026-05-18T19:11:42.495Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.
Recovery tracker
No recent recovery can be established from available evidence.
0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
More successful checks are needed to establish a response-time baseline.
Recent median: unknown · Earlier median: 216 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent problem-related autocomplete suggestions have been collected for this service.
US English Google autocomplete suggestions help discover problem patterns. They can persist after an incident and do not measure report counts or prove an outage. New phrases require corroboration before accelerating Trends collection.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Powered by Globalping. Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Dropbox.
No active incidents in this collected feed.
More about Dropbox service
Discover Dropbox – secure, easy cloud storage for file sharing and collaboration. With Dash, save time and organize all your company content in one place.