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Is Dropbox down?
Discover Dropbox – secure, easy cloud storage for file sharing and collaboration
https://www.dropbox.com/ ↗Mapped components are operational in the latest status update; individual experiences can vary.
Service disruption activity for Dropbox
Last 24 hoursObserved disruption signals combine available incidents, recorded reports, website checks, and emerging problem patterns. A low score does not guarantee that every feature is working.
Latest observation: 2026-11-08 18:18:28 UTC. Refreshes automatically while this page is visible.
No user-submitted outage reports in the last 24 hours.
Dropbox outage history
2025–2026Daily history over the past 12 months. Select a day for its evidence.
Select a square for daily details. Scroll sideways to explore earlier months.
How to read this calendar
Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.
Dropbox website uptime and response time
Website responded successfully HTTP 200. Last checked 2026-11-08 17:24:32 UTC.
Checked address: https://www.dropbox.com/
DNS lookup: 2 ms · TCP connection: 2 ms · TLS handshake: 5 ms. Certificate expires 2027-05-22; trusted connection: yes.
100%
Successful website checks (24h)
21 successful / 21 measurable checks
145 ms
Median response time
340 ms
95th percentile response time
0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.
Evidence behind the status
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.
Website checks and estimated activity have independent update times. Refer to each section for its latest observation.
These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
Dropbox official status · fetched 2026-11-08 18:18:28 UTC
12 mapped components · 0 reporting problems
| Component | Provider status |
|---|---|
| Website | operational |
| Desktop Application | operational |
| Mobile Application | operational |
| API | operational |
| Paper | operational |
| Passwords | operational |
| Dash | operational |
| Protect | operational |
| Replay | operational |
| DocSend | operational |
| MCP Server | operational |
| Support Services | operational |
Official incident timeline
Some customers are unable to access certain website routes and features. · resolved · 2026-09-09T22:35:21.700Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · investigating
a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Customer support via telephone may be unavailable for some users · resolved · 2026-09-04T05:02:56.513Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · investigating
We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
Some Dropbox Protect features are not working correctly · resolved · 2026-08-26T11:01:25.665Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · investigating
We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Dropbox is not working as expected for some users · resolved · 2026-08-21T15:12:53.477Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
A fix has been implemented and we are monitoring the results.
- · identified
The issue has been identified and a fix is being implemented.
- · investigating
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
Dropbox is not working as expected for some users · resolved · 2026-07-23T15:36:52.191Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
A fix has been implemented and we are monitoring the results.
- · investigating
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
Shared content downloads are degraded · resolved · 2026-06-12T16:54:48.023Z
Product match: components.
Read the provider’s incident report
- · resolved
Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.
- · investigating
We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Opening a video or audio file might not be working for users · resolved · 2026-05-27T22:31:57.396Z
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
A fix has been implemented and we are monitoring the results.
- · investigating
Opening a video or audio file might not be working for users
Availability was impacted across a number of services · resolved · 2026-05-18T19:11:42.495Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.
Recovery tracker
No recent recovery can be established from available evidence.
0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
More successful checks are needed to establish a response-time baseline.
Recent median: unknown · Earlier median: 145 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent emerging problem patterns are available for this service.
Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Dropbox.
No active incidents recorded.
- Spectrum Availability Issue in Phoenix · monitoring
- Fedramp Customers have Delayed Purges · identified
About Dropbox status on Iszdown
Discover Dropbox – secure, easy cloud storage for file sharing and collaboration. With Dash, save time and organize all your company content in one place.
This page combines the available Dropbox report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.
12 product-matched official components are listed above. Latest public website measurement: 2026-11-08T17:24:32.000Z.
Visit the official Dropbox website · Official provider status · How it works
What to check when Dropbox is not working
These are troubleshooting suggestions, not a list of currently reported problems.
Dropbox will not open
Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.
Dropbox is slow or only one feature fails
Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.
Website troubleshooting guide · Sign-in problems · API errors and timeouts
Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.
Recent Dropbox outage history
Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.
| Incident | Started (UTC) | Recorded duration | Last collected status |
|---|---|---|---|
| Some customers are unable to access certain website routes and features. | 59 min | resolved | |
| Customer support via telephone may be unavailable for some users | 409 min | resolved | |
| Some Dropbox Protect features are not working correctly | 707 min | resolved | |
| Dropbox is not working as expected for some users | 115 min | resolved | |
| Dropbox is not working as expected for some users | 25 min | resolved | |
| Shared content downloads are degraded | 5591 min | resolved | |
| Opening a video or audio file might not be working for users | 146 min | resolved | |
| Dropbox may be unavailable for some users | 25 min | resolved |
Frequently asked questions about Dropbox
Is Dropbox down right now?
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-11-08T18:20:08.000Z.
How many Dropbox outage reports are there today?
The displayed rolling 24-hour window contains 0 recorded reports, from 2026-11-07T18:20:00.000Z to 2026-11-08T18:20:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.
Why does Dropbox show operational when it is not working for me?
An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Dropbox feature.
When was Dropbox status last updated?
The latest status observation was 2026-11-08T18:18:28.000Z. Only matched product components and incidents are shown. The assessment is recent.
Has Dropbox had outages before?
The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.
How do I follow Dropbox or report a problem?
Use “Watch this service” to save Dropbox in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.
Related services to Dropbox
Check a related product separately; its status can differ from Dropbox.