Is eduroam Down?

Is eduroam not working for everyone right now? Get current eduroam outages, status, timeouts and issue reports today.

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eduroam is an international Wi-Fi internet access roaming service for users in research, higher education and further education

eduroam website request errors

This graph shows eduroam errors and response times for the website over the past day. Website status and slowness is related to downtime for eduroam and errors for their site.

eduroam outage report graph

This chart above shows eduroam error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of eduroam is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about eduroam service

eduroam is an international Wi-Fi internet access roaming service for users in research, higher education and further education. It provides researchers, teachers, and students network access when visiting an institution other than their own. Users are authenticated with credentials from their home institution, regardless of the location of the eduroam access point. Authorization to access the Internet and other resources are handled by the visited institution. Users do not have to pay to use eduroam. The service is provided at the local level by the participating institutions. In some countries, Internet access via eduroam is also available at other locations than the participating institutions, e.g. in libraries, public buildings, railway stations, city centres and airports. In Belgium, Belnet uses the eduroam technology to provide a similar service to Belgian public administrations under the name govroam.

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What should I do if eduroam is unavailable?
If eduroam is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to eduroam is blocked
Access to eduroam may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access eduroam.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access eduroam again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the eduroam site again.
Web Browser Plugins
If you are still having trouble accessing eduroam, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to eduroam