Is GEDmatch Down?

Is GEDmatch not working for everyone right now? Get current GEDmatch outages, status, timeouts and issue reports today.

  
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GEDmatch is an online service to compare autosomal DNA data files from different testing companies
https://www.gedmatch.com/


GEDmatch outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

GEDmatch website request errors

This graph shows GEDmatch errors and response times for the website over the past day. Website status and slowness is related to downtime for GEDmatch and errors for their site.



More about GEDmatch service

GEDmatch is an online service to compare autosomal DNA data files from different testing companies. The website gained significant media coverage in April 2018 after it was used by law enforcement to identify a suspect in the Golden State Killer case in California. Other law-enforcement agencies started using GEDmatch for violent crimes, making it "the de facto DNA and genealogy database for all of law enforcement", according to The Atlantic's Sarah Zhang. In May 2019, GEDmatch then tightened its rules on privacy by requiring users to "opt in" to sharing their data with law enforcement. In December 2019, GEDmatch was acquired by Verogen, Inc., a sequencing company dedicated to forensic science. A new version of the existing site currently in development will focus on solving crimes using the more than 1.2 million DNA profiles hosted on GEDMatch's platform.

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What should I do if GEDmatch is unavailable?
If GEDmatch is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to GEDmatch is blocked
Access to GEDmatch may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access GEDmatch.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access GEDmatch again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the GEDmatch site again.
Web Browser Plugins
If you are still having trouble accessing GEDmatch, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to GEDmatch