Is JetBlue Down?

Is JetBlue not working for everyone right now? Get current JetBlue outages, status, timeouts and issue reports today.

  
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JetBlue Airways is a major American low cost airline, and the seventh largest airline in North America by passengers carried
https://www.jetblue.com


JetBlue outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

JetBlue website request errors

This graph shows JetBlue errors and response times for the website over the past day. Website status and slowness is related to downtime for JetBlue and errors for their site.



More about JetBlue service

JetBlue Airways is a major American low cost airline, and the seventh largest airline in North America by passengers carried. JetBlue Airways is headquartered in the Long Island City neighborhood of the New York City borough of Queens; it also maintains corporate offices in Utah and Florida. In 2020, it ranked #394 financially on the Fortune 500 list of the largest United States corporations by total revenue. JetBlue operates over 1,000 flights daily and serves 100 domestic and international network destinations in the U.S., Mexico, the Caribbean, Central America, South America, and Europe. JetBlue is not a member of any of the three major airline alliances but it has codeshare agreements with 21 airlines, including member airlines of Oneworld, SkyTeam, Star Alliance, and unaffiliated airlines.

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Social Comments for JetBlue
@Highspeedkurt on 2022-10-21 13:53:38+00
@JetBlue I was looking at options. Your website is down.


@ScarletWild on 2022-10-16 19:41:33+00
@JetBlue Can anyone advise me on how to put in my CDC info and get my boarding passes if your website is down? Can I check in and pay for extras at the desk?


@Carfield76 on 2022-10-08 01:21:15+00
@Jetblue website is down again. I can't access my trips or my TrueBlue account. However the mobile app is working well.


@sadboymusings on 2022-10-05 04:57:36+00
@JetBlue Your website is down! Cannot log in, cannot search for flights.


@Scotty_d917 on 2022-10-04 15:59:01+00
@JetBlue your website is down (why wouldn’t it be??) so I can’t manage my trip . Tried calling but have a FORTY ONE (!!!!!!) minute wait time??! Can someone help this way


@Ongakutotouhou4 on 2022-10-01 04:25:08+00
RT @HermanLi: Hey @JetBlue trying to change tomorrows flight all day, website is down, on hold for hours. No one answering chat. Any help?


@NeiszWulf on 2022-09-30 06:38:42+00
RT @HermanLi: Hey @JetBlue trying to change tomorrows flight all day, website is down, on hold for hours. No one answering chat. Any help?


@cookiestar_inmu on 2022-09-30 06:35:03+00
RT @HermanLi: Hey @JetBlue trying to change tomorrows flight all day, website is down, on hold for hours. No one answering chat. Any help?


@HermanLi on 2022-09-30 05:57:39+00
Hey @JetBlue trying to change tomorrows flight all day, website is down, on hold for hours. No one answering chat. Any help?


@issaxoxox on 2022-09-29 19:01:56+00
@JetBlue please help me!! m flight got canceled and now there is a new flight available but your website isnt working. your wait time for phone and chat are crazy!!


@AdrianTalisa on 2022-09-28 10:38:36+00
@JetBlue Thanks for letting me know our flight was cancelled back home to Orlando due to the hurricane & telling me to rebook online. But your customer service agents are saying the app is down and I still have to pay to change my flight even though YOU/JET BLUE canceled it. Why?


@jksilva7 on 2022-09-23 19:02:56+00
@JetBlue can’t get anyone on the phone (90 min wait) or Chat (2 hours) now your website is down, what a joke


@joshuaa66859754 on 2022-09-19 18:59:49+00
@JetBlue your website is down. Again ….. Get it together


@thrivew_aguide on 2022-09-19 17:29:56+00
@JetBlue your website is down!


@NyAngelic on 2022-09-19 16:56:40+00
@JetBlue what is going on with your service?! Website is down hold times are over an hour for text and phones…this is not the Jb I use to fly years ago. HIGHLY disappointed &if U weren’t the only option for direct flight to my destination I would not even bother w/u.


@MikeHuangCS on 2022-09-09 06:49:05+00
@JetBlue @OrlandoCitySC @JetBlue website is down?


@jdanjohnson on 2022-08-23 14:50:22+00
. @JetBlue your website is down :/


@aryehzvi on 2022-08-16 14:07:21+00
@JetBlue part of your website is down and I can’t confirm seats or baggage.. 😡😡😡😡. Please get it fixed ASAP!! See image below for reference. (I’ve tried chrome, google & firefox and the same error shows up) https://t.co/K6idyvfDib


@BeermanDex on 2022-08-15 13:50:26+00
@JetBlue would love to book a trip. But your terrible website is down. Again. I know my password. I know my user name. You have zero tech support according to my Mosaic Desk CSR.


@IHeardStarSay on 2022-08-13 17:41:19+00
@JetBlue Your website is down (i'm on EST time), unable to book flights. Other airline websites are working fine.


@DANRBISHOP on 2022-08-13 17:27:50+00
@JetBlue website is down. How do I book?


@flourish on 2022-07-20 21:47:32+00
Wildly annoyed: @JetBlue charges $25 to talk to a human on the phone rather than text...but their text messaging service just directs you to their website. Their website is down, which is why I was calling. Come on!


@raj1vm on 2022-07-19 00:48:46+00
@JetBlue Keep trying? That’s your solution? Your website is down.. customer service is down .. chat doesn’t work.. but keep trying?


@TDrinksss on 2022-07-17 17:36:49+00
@JetBlue Your app is down and I’m unable to manage a booking. Please advise.


@cosmicblazeNat on 2022-07-14 17:45:45+00
@JetBlue looks like your website is down. Can’t manage my trip on the website or on the app or with the chat. Please have your I.T. people get it together! You charge $25 to manage via phone so this is unacceptable.


@JackieDaModel on 2022-07-11 23:01:00+00
@JetBlue your app is down ?


@juliaremache on 2022-07-11 13:17:08+00
@JetBlue the chat feature on your website is down. Can someone reach out via email or DM????


@sandrajohn27 on 2022-07-07 03:16:44+00
@JetBlue check online and the website is down. Suggestions?


@jaaaybee1 on 2022-06-24 18:32:32+00
Suh both jetblue website and app is down 😐😐😐


@jeffarian on 2022-06-23 22:45:40+00
@JetBlue @NatalieFletes Your website is down @jetblue. Says scheduled maintenance…


@stephanie_ppp on 2022-06-21 11:06:59+00
RT @pamzizzle: @JetBlue your website has been down all weekend….cannot manage my flights. Have been waiting for over an hour this morning t…


@pamzizzle on 2022-06-20 12:48:27+00
@JetBlue your website has been down all weekend….cannot manage my flights. Have been waiting for over an hour this morning to speak to someone. It is frustrating. People should be able to reach you by phone if your website is down so we can make changes!!!!!


@case_uhdilla on 2022-06-17 23:22:27+00
@sjrash @JetBlue Right?? $25 for phone help but the website is down so can’t use that either… worthlesss


@GerardLilVert on 2022-05-30 11:04:00+00
So @JetBlue website is down for two days lead me directly to @Delta I ain’t got time!


@safe_harbors on 2022-05-27 19:55:33+00
The wait to chat or speak to someone at @JetBlue is 1.5 hours. And the booking function on their website is down. I wonder what the dollar cost of that is?


@safe_harbors on 2022-05-27 19:52:10+00
@JetBlue the booking portion of your website is down across web and the app.


@123pescau_ on 2022-05-26 22:33:34+00
Lol @SpiritAirlines this scam is next level #200iq Website is down so it tells you to book via phone. Ok no problem except via phone they charge you $25 extra per person to book. Might just go with @JetBlue or @AmericanAir ✈️ https://t.co/oyhdrTmR3J


@Se7Sin on 2022-05-11 20:43:59+00
@JetBlue It seems as though your website is down because every time I try to manage my flight, the site crashes. I've cleared the cache, used a different browser, and even used the App. Nothing, absolutely nothing.


@jarlene_xo on 2022-05-03 16:09:42+00
@vivelovefuck @JetBlue website is down


@Cattravelista on 2022-04-28 23:46:45+00
RT @lissijean: Wow @JetBlue is just falling apart. Website is down, 2 hour wait lines and all these canceled flights. This is insane.


@RippTaylor1 on 2022-04-28 14:51:38+00
@JetBlue youre website is down and I am unable to change my flight that is in 2 hours. What am I supposed to do?


@afritos93 on 2022-04-28 14:49:58+00
@JetBlue your website is down for maintenance and your wait times for phone or message support is 100+ minutes. What are we supposed to do?


@lissijean on 2022-04-28 14:49:07+00
@PropCazhPM @JetBlue I spent so much time and money getting Mosaic status last year, and now I can't even use the perks. I love how the website is down for those of us who already spent money but of course you can still book a flight. https://t.co/x72IxeRvkJ


@lissijean on 2022-04-28 14:30:12+00
Wow @JetBlue is just falling apart. Website is down, 2 hour wait lines and all these canceled flights. This is insane.


@Flight_Refunds on 2022-04-19 21:03:36+00
RT @claudinecollins: @JetBlue how do I get hold of you? You cancelled my flight tomorrow yet your website is down and the call wait time is…


@claudinecollins on 2022-04-19 20:59:13+00
@JetBlue how do I get hold of you? You cancelled my flight tomorrow yet your website is down and the call wait time is 2 hours?


@shapirobeth on 2022-04-14 05:42:27+00
@JetBlue Handful of flights cancelled 4/14 JFK to RSW. You rebooked me for Saturday. Cost me thousands in lost, paid hotels, activities, events. And no way to cancel 4/16 as u know since your effing website is down. Worst customer service ever


@bluemenAK on 2022-04-14 04:10:52+00
@JetBlue my flight got canceled and customer service doesn’t come to the phone! Website is down! App is down! I am Planning on hiring a lawyer. You reach out to me right Away


@Stephan77164660 on 2022-04-09 14:56:09+00
@JetBlue I CANT CHECK IN OR SELECT SEATS IM LEAVING TOMORROW AT 6 AM AND YOUR WEBSITE ISNT WORKING


@goblue34 on 2022-04-07 13:48:03+00
@JetBlue @jetblue_sux your website is down, again. Are you going out of business?


@SilviaToxic on 2022-04-06 00:31:05+00
Wow @JetBlue I was so excited to book a flight with you but never again. Customer service takes one hour each question sent through their chat. Website is down. Can’t do anything for days now. Anyone else having issues? #jetblue


@mmjl87 on 2022-04-05 04:23:37+00
Trying to book @JetBlue flights but it seems like their website is down


@attorneyricci on 2022-04-04 12:50:26+00
@JetBlue Supposed to fly to PBI on Flight 667 on 4/2. flight cancelled after 11hr delay. Flight cancelled AGAIN today and the system inexplicably rebooked me on a 6:45am flight out of JFK on 4/5. Customer service is horrible. Phone/website is down. PLEASE HELP ME!


@andyraffa327 on 2022-04-03 21:46:39+00
@JetBlue my flight got canceled but the website is down and phones are busy. I need to cancel the rebook because it does t work for me. What do I do?


@716Sully on 2022-04-03 21:18:40+00
@JetBlue I see you telling people to hold, yet when I call, your customer support number drops my call after a few minutes over and over. Your website is down too. Can you please assist me?!


@caitemclaughlin on 2022-04-03 20:57:31+00
Still no explanation from @JetBlue. Their website is down. Earlier it tried to charge me to cancel the flight they put me on tomorrow night that I do not want. I can’t get ahold of anyone on the phone or on their chat. I was supposed to get a text back and it’s been 6 hours.


@Teacloc on 2022-04-03 20:00:15+00
Landed. Return flight tonight just says canceled. The online system to change it through the @JetBlue app is DOWN. Standing in a line that goes around the terminal. Chances of getting home to my 9-week old baby tonight...approaching zero.


@sararkatz on 2022-04-03 18:14:42+00
@jetblue cancelling my direct flight to Boston within hours of take off with no explanation and putting me on a flight in 2 DAYS thru JFK to WORCESTER...? The wait time for help is 3+ hours and the website is down. Is this an issue with Logan/Boston? Is this a JetBlue thing? SOS


@TheOldestJaden on 2022-04-03 02:12:08+00
@JetBlue you canceled my flight, never notified me in the app, rebooked me to land halfway across my state 16 hours after my scheduled time. you app is down, the website doesn't work. phone wait is 170 minutes. are you still in business?


@Squirrelschaser on 2022-03-28 18:13:11+00
@JetBlue Your website is down (as others have mentioned!) Can't book flights/check in/manage flight. Should escalate to IT/engineers (if it hasn't already!)


@sasbdee on 2022-03-28 00:51:57+00
RT @Rivaya: What good is JetBlue’s cyber Monday deal if their website is down :/. Guess I won’t be booking that flight to Florida. Blurg. @…


@lisasmcgowan on 2022-03-18 07:52:18+00
@JetBlue i have been on hold for over 4 hours and your website is down. Help 914-262-9313


@_kenniaguzman on 2022-03-17 13:03:22+00
@JetBlue I did everything. The website is down for multiple people from different areas!


@joemarklin on 2022-03-13 12:44:39+00
@JetBlue Our flight 1519 Boston to Miami this morning, cancelled at 11:36pm last night. Still zero explanation and still unable to talk to anyone. And your website is down 🤯🤯🤯🤯 Can someone please get back to me to resolve this?


@Erdal_Tekin_ on 2022-03-11 21:11:54+00
Hey @JetBlue! You rebooked my 7am flight tomorrow from Boston to DCA to 6 pm! I am trying to find an earlier flight but your website is down! Please help!


@76tlhy on 2022-02-27 18:20:17+00
@JetBlue please let me know how I can manage my booking if your website is down and I don’t have 90 minutes to be on hold


@76tlhy on 2022-02-27 18:18:52+00
JetBlue please let me know how I can manage my booking without waiting on hold for 90 minutes if your website is down


@alissablate on 2022-02-23 15:43:47+00
@JetBlue website is down


@diegomiralles on 2022-02-13 02:18:46+00
@Jason02116 @JetBlue @fastly same here. Trying to book a flight but the website is down. @jetblue what's going on??


@techmockturtle on 2022-02-12 23:12:48+00
@jetblue Your website is down. There is a 405 forbidden message. I tried on desktop (2 different browsers with cleared cache), ipad, phone app (same error code). Please have your IT guys/gals check into this. I am not the only one.


@jeryljagoda on 2022-02-12 21:54:03+00
@JetBlue •Your website is down and you keep saying you didn't know thanking us, really? • You keep sending us there to open a chat when we keep telling you it is down • Or tell us to call and wait hours on the phone • Please explain what is going on • Please do better


@theWhoost on 2022-02-12 21:31:24+00
@JetBlue The website is down. I’ve cleared the cache and restrarted and all the other IT 101 tricks. I have been trying to get onto the site for 4 days now with a 403 forbidden error


@soxfan1972 on 2022-02-12 20:16:56+00
@JetBlue Your app is down. Can’t logon to website. Everything ok?


@enough_alrighty on 2022-02-11 18:01:20+00
@JetBlue Your website is down for the 2nd day. I cleared my cache. Your customer care line wait is 38 minutes. Why?


@n_f_smith on 2022-02-11 16:14:28+00
@JetBlue @msnyon Are you effing kidding me? What kind of idiot offers this kind of response when it's clearly apparent to everyone else that your website is down? How do you imagine that this response will help JB's credibility? Admit the problem and fix it!


@suzzsTravels on 2022-02-11 15:22:29+00
@JetBlue Looks like your website is down. Getting error 403


@latinostrategy on 2022-02-11 08:11:12+00
@JetBlue Your Website is down…


@robertcarra2 on 2022-02-10 20:22:55+00
@akamikki08 @JetBlue @Goose08 5g and the app is down


@Goose08 on 2022-02-10 18:27:19+00
@JetBlue Your website is down and showing a 403 Forbidden message. Any ETA when it will be up again?


@receiptmaven on 2022-01-24 20:14:25+00
Anyone else notice @Jetblue 's website is down for changing reservations?


@HighJanky on 2022-01-21 02:51:57+00
@JetBlue @lemead The app is down for me, too.


What should I do if JetBlue is unavailable?
If JetBlue is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to JetBlue is blocked
Access to JetBlue may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access JetBlue.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access JetBlue again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the JetBlue site again.
Web Browser Plugins
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