Is Lush Down?

Is Lush not working for everyone right now? Get current Lush outages, status, timeouts and issue reports today.

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Lush Retail Ltd. is a British cosmetics retailer, which is headquartered in Poole, Dorset, United Kingdom

Lush website request errors

This graph shows Lush errors and response times for the website over the past day. Website status and slowness is related to downtime for Lush and errors for their site.

Lush outage report graph

This chart above shows Lush error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Lush is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Lush service

Lush Retail Ltd. is a British cosmetics retailer, which is headquartered in Poole, Dorset, United Kingdom. It was founded in 1995 by trichologist Mark Constantine, his wife Mo Constantine and five other founders. Lush has 951 stores globally. It produces and sells creams, soaps, shampoos, shower gels, lotions, moisturisers, scrubs, masks, and other cosmetics for the face, hair. The organisation claims it uses only vegetarian recipes, 85% of which are also vegan. The company operates stores in 49 countries globally, with most locations located in the US, as well as production facilities located in the United Kingdom, Canada, Croatia, Germany, and Australia.

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What should I do if Lush is unavailable?
If Lush is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Lush is blocked
Access to Lush may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Lush.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Lush again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Lush site again.
Web Browser Plugins
If you are still having trouble accessing Lush, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Lush