Is miHoYo Down?

Is miHoYo not working for everyone right now? Get current miHoYo outages, status, timeouts and issue reports today.

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miHoYo Co., Ltd. is a Chinese video game development and animation studio based in Shanghai, China

miHoYo website request errors

This graph shows miHoYo errors and response times for the website over the past day. Website status and slowness is related to downtime for miHoYo and errors for their site.

miHoYo outage report graph

This chart above shows miHoYo error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of miHoYo is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about miHoYo service

miHoYo Co., Ltd. is a Chinese video game development and animation studio based in Shanghai, China. Founded in 2012 by three students from Shanghai Jiao Tong University, miHoYo currently employs 2,400 people. The company is the creator of Genshin Impact, an open-world action role-playing game released in 2020, and one of the highest grossing mobile games. miHoYo has also developed the games Houkai Gakuen 2 and Honkai Impact 3rd. miHoYo additionally operates under two other companies - Shanghai miHoYo Phantom Iron Technology Company Limited, which manages their websites, advertising, publication, licensing, telecommunications, etc. and Shanghai miHoYo Schicksal Technology Company Limited. Both of these company names are references to their own game, Honkai Impact 3rd. The controlling shareholder, actual controller, Chairman and President of miHoYo is Cai Haoyu, the Director and CEO is Liu Wei, and the vice president is Luo Yuhao.

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What should I do if miHoYo is unavailable?
If miHoYo is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to miHoYo is blocked
Access to miHoYo may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access miHoYo.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access miHoYo again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the miHoYo site again.
Web Browser Plugins
If you are still having trouble accessing miHoYo, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to miHoYo