Is Ocado Down?

Is Ocado not working for everyone right now? Get current Ocado outages, status, timeouts and issue reports today.

  
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Ocado Retail customers trust us, confident that what they order is what they’ll get, when they want it
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Ocado outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.



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Ocado Retail customers trust us, confident that what they order is what they’ll get, when they want it. They won’t stop telling everyone how great our

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What should I do if Ocado is unavailable?
If Ocado is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Ocado is blocked
Access to Ocado may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Ocado.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Ocado again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Ocado site again.
Web Browser Plugins
If you are still having trouble accessing Ocado, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Ocado