Is Ocado Down?

Is Ocado not working for everyone right now? Get current Ocado outages, status, timeouts and issue reports today.

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Ocado Group is a publicly-traded company that provides solutions for online groceries to retailers across the globe

Ocado outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Ocado website request errors

This graph shows Ocado errors and response times for the website over the past day. Website status and slowness is related to downtime for Ocado and errors for their site.

More about Ocado service

Ocado Group is a publicly-traded company that provides solutions for online groceries to retailers across the globe. Ocado Group undertook an initial public offering on the London Stock Exchange on 21 July 2010, and is a member of the FTSE 100 Index. Ocado Group was built off the back of its retail business in the UK, Ocado Retail Limited, which is a separate legal entity today. However, Ocado Group has evolved from a retail business to a technology company and it is claimed that it is valued more like the US technology company Amazon than its retail counterpart Tesco in the UK. On 21 November 2019, following the creation of a 50/50 joint venture company with Marks & Spencer, Ocado was no longer required to call itself a grocer by the Competition and Markets Authority. Ocado Retail Limited or is Ocado Group's British retail partner and an online supermarket that uses Ocado Group technology and solutions.

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Social Comments for Ocado
@osaqeNNJYD on 2022-11-02 20:59:49+00
Maiar app is down use the maiar defi wallet @PetioEncryption @ManoleGheorghiu @242Suunny @remus_dobre_dan @_AvocadoDev @r4nz0 @sebastianopir @alinmigea

@L0cksm1th84 on 2022-07-29 13:10:27+00
@MrsCartlidge @Ocado @Ocado instead of asking everyone the same thing and for their account name etc - try and establish what the issues are and provide communication regarding this, your app is down and not functioning correctly clearly

@e_corlett on 2022-07-11 23:24:14+00
Hey @Ocado it’s 12:20am & I’m still waiting for my grocery delivery that was due between 10-11pm, the website is down & the call centre is closed, so there’s no way to check where, or how far away the delivery is. Do I just give up & go to sleep or is it going to turn up???

@hypotensivelord on 2022-06-14 15:43:44+00
@avocadosrgoodd The website is down for me how did you get it to work 😭

@snobbybizman on 2022-05-28 18:21:10+00
@sainsburys Hello. Your app is down. It gets stuck on this screen and I’m unable to check out. Do I need to order from Ocado?

@JMawUngerer on 2022-04-30 05:48:26+00
@Ocado It looks like your website is down - I cannot edit my delivery. Clean up on aisle five! It looks like the Ocado website is having a little bother, but don’t panic — we’ll have everything up and running again in no time.

@ToddyPeters on 2022-04-18 14:15:11+00
@marksandspencer Hi, firstly Ocado's website is down and has been all day, secondly, they aren't doing the sandwich platters. Can you confirm?

@abikolliari on 2022-04-16 16:29:43+00
@Ocado please help. Your website is down. I’m trying to amend an order for tomorrow

@joannalicious on 2022-04-16 08:59:36+00
@Ocado hi your refer a friend link isnt loading

@Gareth_Lewis_ on 2022-04-13 12:03:45+00
When the @Ocado website is down you KNOW you are having a bad day! (* this is an irony)

@altcoincorner on 2022-04-03 17:17:23+00
@Ocado website is down. I know 1st world problems.

@ScoobyDoodle3 on 2022-03-31 18:34:40+00
@Ocado there seems to be a problem with the website. Need to add something to my order, but the website is down ☹

@Gemma__Brown on 2022-03-31 10:40:39+00
@Ocado Website is down... -_-

@insideherhome on 2022-03-30 09:28:54+00
@Ocado Hi the website is down and I can't login to edit my order - any update when it'll be sorted? x

@TheMrsKeogh on 2022-03-29 10:18:24+00
@Ocado Is your website is down? I'm unable to log in to edit an order due for tomorrow.

@sabbia1968 on 2022-03-29 09:05:51+00
@Ocado is it me? Or your website is down?

@ElisabetRLee on 2022-02-22 19:26:11+00
@Ocado I'm trying to edit my shop for this week and the website is down. Do you know when this will be fixed please?

@NutritionforIBD on 2022-02-09 10:21:46+00
@Ocado I think your website is down - I cannot get onto it.

@IqbalWahhab on 2022-02-08 18:38:27+00
Customer service at my beloved @Ocado seems to have taken a nosedive. The website is down more than it's up and on Saturday stuff they said was delivered and charged for wasn't and they can't say why. Could be losing a loyal customer. Show me I don't need to go.

@bstgrl on 2022-01-21 18:03:29+00
@Ocado your website is down, I need to place an order .

@laurabor on 2022-01-16 13:59:28+00
@Ocado the website is down..

What should I do if Ocado is unavailable?
If Ocado is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Ocado is blocked
Access to Ocado may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Ocado.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Ocado again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Ocado site again.
Web Browser Plugins
If you are still having trouble accessing Ocado, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Ocado