Is Ocado Down?

Is Ocado not working for everyone right now? Get current Ocado outages, status, timeouts and issue reports today.

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Ocado Group is a publicly-traded company that provides solutions for online groceries to retailers across the globe

Ocado website request errors

This graph shows Ocado errors and response times for the website over the past day. Website status and slowness is related to downtime for Ocado and errors for their site.

Ocado outage report graph

This chart above shows Ocado error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Ocado is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Ocado service

Ocado Group is a publicly-traded company that provides solutions for online groceries to retailers across the globe. Ocado Group undertook an initial public offering on the London Stock Exchange on 21 July 2010, and is a member of the FTSE 100 Index. Ocado Group was built off the back of its retail business in the UK, Ocado Retail Limited, which is a separate legal entity today. However, Ocado Group has evolved from a retail business to a technology company and it is claimed that it is valued more like the US technology company Amazon than its retail counterpart Tesco in the UK. On 21 November 2019, following the creation of a 50/50 joint venture company with Marks & Spencer, Ocado was no longer required to call itself a grocer by the Competition and Markets Authority. Ocado Retail Limited or is Ocado Group's British retail partner and an online supermarket that uses Ocado Group technology and solutions.

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What should I do if Ocado is unavailable?
If Ocado is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Ocado is blocked
Access to Ocado may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Ocado.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Ocado again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Ocado site again.
Web Browser Plugins
If you are still having trouble accessing Ocado, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Ocado