Is Opal card (opal) Down?

Is Opal card (opal) not working for everyone right now? Get current Opal card (opal) outages, status, timeouts and issue reports today.

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Opal is a contactless fare collection system for public transport services in the greater Sydney area and most other urban areas of New South Wales, Australia

Opal card website request errors

This graph shows Opal card errors and response times for the website over the past day. Website status and slowness is related to downtime for Opal card and errors for their site.

Opal card outage report graph

This chart above shows Opal card error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Opal card is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Opal card service

Opal is a contactless fare collection system for public transport services in the greater Sydney area and most other urban areas of New South Wales, Australia. Operation of the Opal system is managed by the New South Wales Government's transport authority, Transport for NSW. First launched in late 2012, Opal is valid on Transport for NSW's metro, train, bus, ferry and light rail services that operate in Sydney and the neighbouring Central Coast, Hunter Region, Blue Mountains, Illawarra and Southern Highlands areas. Opal equipment was designed from the start to support a variety of cards, but launched with the captive Opal cards. Opal cards are the standard method of paying for fares on the Opal system. The card is a credit card-sized smartcard which includes a microchip and internal RFID aerial, allowing the card to communicate with readers.

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What should I do if Opal card is unavailable?
If Opal card is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Opal card is blocked
Access to Opal card may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Opal card.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Opal card again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Opal card site again.
Web Browser Plugins
If you are still having trouble accessing Opal card, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Opal card