Is Optus Down?

Is Optus not working for everyone right now? Get current Optus outages, status, timeouts and issue reports today.

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Singtel Optus Pty Limited is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia

Optus outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Optus website request errors

This graph shows Optus errors and response times for the website over the past day. Website status and slowness is related to downtime for Optus and errors for their site.

More about Optus service

Singtel Optus Pty Limited is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia. It is a wholly owned subsidiary of Singtel. Optus is the second-largest wireless carrier in Australia, with 10.5 million subscribers as of 2019. The company trades under the Optus brand, while maintaining several wholly owned subsidiaries, such as Uecomm in the network services market and Alphawest in the ICT services sector. To provide services, Optus mostly owns and operates its own network infrastructure, It provides services both directly to end users and also acts as a wholesaler to other service providers such as Exetel and Amaysim. Through its Optus 'Yes' brand, it provides broadband, and wireless internet services. Other wholesale services include Satellite and 4G Mobile. The company was originally known as Optus Communications Pty Limited.

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Social Comments for Optus
@solution_22 on 2022-10-04 00:22:01+00
@Optus @RunnerSA18 I have had the email but have no idea whether I’m one of the 10200 fully released or the 1million plus that were “just” stolen. All your contact is NoReply. And your app is down.

@AgnidevaNZ on 2022-09-29 23:28:12+00
#OptusHasCrashed #OptusDataLeak #OptusHack #boycottOptus their website is down in Australia and their dear John we leaked your data letter is guessed it no reply

@rebeccagoodway on 2022-09-28 11:09:28+00
@Optus the 'my account' section of your website is down. I can log in but it takes me to this screen, and nothing is accessible

@SophiePointer on 2022-09-27 11:11:23+00
@__rymac @kano778 @TKoutsantonisMP @Optus Thanks! Only the optus website is down right now.

@susanfranciswr1 on 2022-09-27 06:20:53+00
@tmcrumpet @Optus same and now the messaging app is down

@ActuallySpoopy on 2022-07-29 05:17:16+00
Bruhhh the optus app is down

@ixrwork on 2022-06-15 11:10:31+00
After 20yrs as a long suffering @Optus customer, just went to cancel my account and . . . the website is down 🤦‍♂️ Good bye and good riddance Optus - you’ve been mostly awful but the tragedy for Australia is that @Telstra is worse. We deserve so much better.

@Merrissa_W on 2022-06-09 02:03:00+00
@Optus my Optus app is down. It keeps telling me to update the app which I’ve down but it keeps telling me to update! So annoying when trying to recharge!

@LMildwater on 2022-06-08 23:23:24+00
@Optus Its a bit difficult trying to recharge when your app is down. For hours this morning.

@gcube9 on 2022-04-28 18:19:21+00
@Optus Your Optus app is down (says under maintenance) which means I cannot activate international roaming. It has been hours and without network I cannot call support. Chat is not working or at least no one is responding. Never had such issue while I was with @Telstra.

@TheGeelongLad on 2022-04-23 11:56:04+00
@OptusSport Your app is down Floptus

@royzenifer on 2022-04-15 04:39:54+00
RT @royzenifer: @Optus is there a network outage in Doncaster east Melbourne? Your website isnt loading the outages

@royzenifer on 2022-04-15 04:20:32+00
@Optus is there a network outage in Doncaster east Melbourne? Your website isnt loading the outages

@Nicky_Lavigne on 2022-03-28 09:44:13+00
Need #OptusSport tech support but the app is down for maintenance. I have NO internet and cannot contact you.

@zzzbiih on 2022-03-09 12:10:13+00
“Message us in my Optus app for 24/7 support” My Optus app is down and so is the wifi. @optus 🖕🏼

@zzzbiih on 2022-03-09 12:02:48+00
@Optus SORT YOUR SHIT OUT!! #Optus the app is down too. 🤦🏻‍♀️ I always say I’m going to change providers… but idk which one has the best service and least issues!

@davidcoli888 on 2022-03-09 11:33:13+00
@Optus @NBN_Australia services out in the Upper North Shore and your App is down (due to update). It would be great for you to have a web site or phone number to report this outage to

@007halfling on 2022-03-09 11:28:26+00
@Optus no internet here, app is down aswell, fix your shit

@LukeLukeLuke99 on 2022-02-13 03:15:24+00
@Optus is the myoptus app down? Can’t display data usage etc. have a direct debit bill due today, money is sitting in account, will it still be taken out even though the app is down? I have also logged out and back in, no difference.

@AKtech2021 on 2022-02-10 02:16:15+00
@optus website is down

@Zeos0069 on 2022-02-09 23:21:11+00
Optus website is down 😇

What should I do if Optus is unavailable?
If Optus is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Optus is blocked
Access to Optus may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Optus.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Optus again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Optus site again.
Web Browser Plugins
If you are still having trouble accessing Optus, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Optus