Is Optus Down?

Is Optus not working for everyone right now? Get current Optus outages, status, timeouts and issue reports today.

  
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Singtel Optus Pty Limited is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia
https://optus.com.au


Optus outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Optus website request errors

This graph shows Optus errors and response times for the website over the past day. Website status and slowness is related to downtime for Optus and errors for their site.



More about Optus service

Singtel Optus Pty Limited is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia. It is a wholly owned subsidiary of Singtel. Optus is the second-largest wireless carrier in Australia, with 10.5 million subscribers as of 2019. The company trades under the Optus brand, while maintaining several wholly owned subsidiaries, such as Uecomm in the network services market and Alphawest in the ICT services sector. To provide services, Optus mostly owns and operates its own network infrastructure, It provides services both directly to end users and also acts as a wholesaler to other service providers such as Exetel and Amaysim. Through its Optus 'Yes' brand, it provides broadband, and wireless internet services. Other wholesale services include Satellite and 4G Mobile. The company was originally known as Optus Communications Pty Limited.

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What should I do if Optus is unavailable?
If Optus is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Optus is blocked
Access to Optus may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Optus.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Optus again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Optus site again.
Web Browser Plugins
If you are still having trouble accessing Optus, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Optus