Is PLDT Down?

Is PLDT not working for everyone right now? Get current PLDT outages, status, timeouts and issue reports today.

  
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PLDT, Inc., formerly known as the Philippine Long Distance Telephone Company, is a Philippine telecommunications, internet and digital service holdings company
https://pldt.com


PLDT website request errors

This graph shows PLDT errors and response times for the website over the past day. Website status and slowness is related to downtime for PLDT and errors for their site.

PLDT outage report graph

This chart above shows PLDT error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of PLDT is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about PLDT service

PLDT, Inc., formerly known as the Philippine Long Distance Telephone Company, is a Philippine telecommunications, internet and digital service holdings company. It is one of the country's major telecommunications providers, along with Globe Telecom and startup Dito Telecommunity that was meant to be the "third telco" to challenge its and Globe's "duopoly". Founded in 1928, it is the oldest and largest telecommunications company in the Philippines, in terms of assets and revenues. The company's core businesses are fixed-line telecommunications, mobile telephony services, broadband, and internet of things services under various brands. It also has investments in broadcasting, print media, utilities, and direct-to-home satellite services, among others.

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What should I do if PLDT is unavailable?
If PLDT is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to PLDT is blocked
Access to PLDT may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access PLDT.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access PLDT again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the PLDT site again.
Web Browser Plugins
If you are still having trouble accessing PLDT, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to PLDT