Is Qtrade Down?

Is Qtrade not working for everyone right now? Get current Qtrade outages, status, timeouts and issue reports today.

  
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Credential Qtrade Securities Inc., operating as Qtrade, is a stockbrokerage firm based in Vancouver, Canada
https://www.qtrade.ca/en/investor.html


Qtrade outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Qtrade website request errors

This graph shows Qtrade errors and response times for the website over the past day. Website status and slowness is related to downtime for Qtrade and errors for their site.



More about Qtrade service

Credential Qtrade Securities Inc., operating as Qtrade, is a stockbrokerage firm based in Vancouver, Canada. It runs the online investment platform Qtrade Direct Investing and robo-advising service VirtualWealth. As of November 2016, it claimed to have $11.5 billion in assets and partnerships with over 150 Canadian credit unions as well as insurance companies including Sun Life and Great West Life. Like all brokerages and investment dealers, they are members of Investment Industry Regulatory Organization of Canada and as such, the Canadian Investor Protection Fund protects investors should the brokerage become insolvent.

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What should I do if Qtrade is unavailable?
If Qtrade is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Qtrade is blocked
Access to Qtrade may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Qtrade.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Qtrade again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Qtrade site again.
Web Browser Plugins
If you are still having trouble accessing Qtrade, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Qtrade