Is REI Down?

Is REI not working for everyone right now? Get current REI outages, status, timeouts and issue reports today.

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Recreational Equipment, Inc., commonly known as REI, is an American retail and outdoor recreation services corporation

REI website request errors

This graph shows REI errors and response times for the website over the past day. Website status and slowness is related to downtime for REI and errors for their site.

REI outage report graph

This chart above shows REI error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of REI is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about REI service

Recreational Equipment, Inc., commonly known as REI, is an American retail and outdoor recreation services corporation. It is organized as a consumers' co-operative. REI sells sporting goods, camping gear, travel equipment, and clothing. It also offers services such as outdoor-oriented vacations and courses. REI operates 165 retail stores in 39 states. It also receives orders via mail-order catalogs and the internet. REI's annual revenue for 2019 was US$3.12 billion.

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What should I do if REI is unavailable?
If REI is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to REI is blocked
Access to REI may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access REI.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access REI again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the REI site again.
Web Browser Plugins
If you are still having trouble accessing REI, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to REI