Is SmartThings Down?

Is SmartThings not working for everyone right now? Get current SmartThings outages, status, timeouts and issue reports today.

  
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SmartThings Inc. is an American home automation company headquartered in Mountain View, California with a software development center in Minneapolis, Minnesota
https://www.smartthings.com


SmartThings website request errors

This graph shows SmartThings errors and response times for the website over the past day. Website status and slowness is related to downtime for SmartThings and errors for their site.

SmartThings outage report graph

This chart above shows SmartThings error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of SmartThings is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about SmartThings service

SmartThings Inc. is an American home automation company headquartered in Mountain View, California with a software development center in Minneapolis, Minnesota. Founded in 2012, it focuses on the development of eponymous automation software and an associated array of client applications and cloud platforms for smart homes and the consumer Internet of Things. Since August 2014 SmartThings has been a subsidiary of Samsung Electronics. SmartThings cites its platform as having 62 million active users, a number it claims increased 70% through 2019 and 2020.

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What should I do if SmartThings is unavailable?
If SmartThings is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to SmartThings is blocked
Access to SmartThings may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access SmartThings.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access SmartThings again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the SmartThings site again.
Web Browser Plugins
If you are still having trouble accessing SmartThings, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to SmartThings