Is Splashtop Down?

Is Splashtop not working for everyone right now? Get current Splashtop outages, status, timeouts and issue reports today.

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Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc

Splashtop outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Splashtop website request errors

This graph shows Splashtop errors and response times for the website over the past day. Website status and slowness is related to downtime for Splashtop and errors for their site.

More about Splashtop service

Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.

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What should I do if Splashtop is unavailable?
If Splashtop is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Splashtop is blocked
Access to Splashtop may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Splashtop.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Splashtop again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Splashtop site again.
Web Browser Plugins
If you are still having trouble accessing Splashtop, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Splashtop