Is Thinkorswim Down?

Is Thinkorswim not working for everyone right now? Get current Thinkorswim outages, status, timeouts and issue reports today.

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Thinkorswim by TD Ameritrade is an electronic trading platform by TD Ameritrade used to trade financial assets

Thinkorswim website request errors

This graph shows Thinkorswim errors and response times for the website over the past day. Website status and slowness is related to downtime for Thinkorswim and errors for their site.

Thinkorswim outage report graph

This chart above shows Thinkorswim error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Thinkorswim is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Thinkorswim service

Thinkorswim by TD Ameritrade is an electronic trading platform by TD Ameritrade used to trade financial assets. It is geared for self-directed stock, options and futures traders. It was previously offered by ThinkorSwim Group, Inc., which was purchased by TD Ameritrade in 2009. TD Ameritrade provides services for self-directed option traders and institutional users who invest in equities, exchange-traded funds, futures, mutual funds and bonds. Thinkorswim provides financial literacy services for self-directed investors including trading tools and analytics. It offers a range of investor education products in a variety of interactive delivery formats, including instructor-led synchronous and asynchronous online courses, in-person workshops, one-on-one and one-to-many online coaching programs and telephone, live-chat and email support.

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What should I do if Thinkorswim is unavailable?
If Thinkorswim is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Thinkorswim is blocked
Access to Thinkorswim may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Thinkorswim.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Thinkorswim again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Thinkorswim site again.
Web Browser Plugins
If you are still having trouble accessing Thinkorswim, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Thinkorswim