Is Trainline Down?

Is Trainline not working for everyone right now? Get current Trainline outages, status, timeouts and issue reports today.

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Trainline is an international digital rail and coach technology platform with headquarters in London, England

Trainline outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Trainline website request errors

This graph shows Trainline errors and response times for the website over the past day. Website status and slowness is related to downtime for Trainline and errors for their site.

More about Trainline service

Trainline is an international digital rail and coach technology platform with headquarters in London, England. It sells train tickets and railcards as well as providing free access to live train times and railway station information through its website and mobile app which is available on the iOS and Android platforms. Listed on the London Stock Exchange, it is a constituent of the FTSE 250 Index.

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Social Comments for Trainline
@IanW_Anderson on 2022-11-29 08:51:51+00
@GWRHelp @danihearne Thanks. Website also had a fault so I used @thetrainline , they might be a good option for you to offer when your app is down. Thanks for getting back to me.

@Steven_Willett on 2022-10-06 06:36:16+00
How has no one else clocked that Trainline app is “down” every single morning during peek hours. It’s clearly an operation from the train companies , Greater Anglia anyway 😂

@phoebelarrisa on 2022-10-04 08:08:59+00
Why cos the trainline app is down I’ve just been charged over double the price on there to liverpool 🤢

@elomaraaa on 2022-10-04 07:19:34+00
missed my train bc the stupid trainline app is down. now i’m gonna be late bc trainline wanna be stupid

@Postgenderific on 2022-10-04 07:11:02+00
@thetrainline the trainline app is down. It refuses to take any payment and the "well this is awkward" error message is really 2017.

@Flundykins on 2022-10-04 06:57:31+00
@GWRHelp your ticket machine at Newbury racecourse is taking money and not printing tickets, happened to 3 others. Not ideal when Trainline app is down too!

@VinPink2 on 2022-10-03 07:46:26+00
The Trainline app is down, what a shame no one said who works on the railway. Wherever possible buy your tickets from the ticket offices or from the guard/train manager on board the train. #railwayfamily

@maariyah16x on 2022-10-03 07:02:28+00
@thetrainline I need to buy a train ticket and ur app is down??

@glennmurphy14 on 2022-09-28 11:43:49+00
@thetrainline your website is down and your app shows not trains.

@E_Devienne on 2022-09-20 05:35:22+00
Oh and their app is down. always rely on Trainline!!! It's another transpennine fail

@StefWarren04 on 2022-09-16 16:24:37+00
Trainline app is down so had to get an actual real ticket. Been a longtime since I’ve seen one of them

@stouty03 on 2022-08-09 11:23:17+00
@TPEassist @TPExpressTrains @thetrainline And now your website is down so I can’t claim delay repay anyway. The gift that keeps on giving.

@crimeboyscore on 2022-06-04 14:04:17+00
@inlvewithapathy im going to manc and i have no idea how much tickets back to liverpool are and my bf has an exam on monday and trainline isnt loading help

@sailor_poet on 2022-03-28 16:33:29+00
@GWRHelp your app is down (and so appears to be Trainline / Ticketsplit) won't make a booking or even accept a Railcard on the booking page. Is there a bigger problem?? Trying to book next month after 4 April

@Gandalf__Grey on 2022-02-16 00:23:46+00
@LNER Hello. I was on the delayed 1800h from King's X to Edinburgh. Could you please point me in the direction of the delay repay form as it appears your website is down for maintenance? (I booked via trainline). Thanks.

@FinleyTheFloof on 2022-02-01 11:03:57+00
@thetrainline You app Is down check it

@FinleyTheFloof on 2022-02-01 11:02:55+00
@thetrainline This Saturday but the app Is down I used the site that seems to be working fine

What should I do if Trainline is unavailable?
If Trainline is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Trainline is blocked
Access to Trainline may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Trainline.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Trainline again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Trainline site again.
Web Browser Plugins
If you are still having trouble accessing Trainline, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Trainline