Is TunnelBear Down?

What should I do if TunnelBear is unavailable?

If TunnelBear is UP but you can't load the page, here are some helpful troubleshooting steps:

Refresh

Try refreshing your browser page or close any accompanying applications and retry opening them.

Check if access to TunnelBear is blocked

Access to TunnelBear may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access TunnelBear.

Clear browser cache and cookies

Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access TunnelBear again.

DNS Cache

To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the TunnelBear site again.

Web Browser Plugins

If you are still having trouble accessing TunnelBear, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to TunnelBear