Is Videotron Down?

Is Videotron not working for everyone right now? Get current Videotron outages, status, timeouts and issue reports today.

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Videotron outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

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What should I do if Videotron is unavailable?

If Videotron is UP but you can't load the page, here are some helpful troubleshooting steps:

Refresh

Try refreshing your browser page or close any accompanying applications and retry opening them.

Check if access to Videotron is blocked

Access to Videotron may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Videotron.

Clear browser cache and cookies

Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Videotron again.

DNS Cache

To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Videotron site again.

Web Browser Plugins

If you are still having trouble accessing Videotron, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Videotron