Is VTech Down?

Is VTech not working for everyone right now? Get current VTech outages, status, timeouts and issue reports today.

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VTech is a global supplier of electronic learning products from infancy to preschool.

VTech website request errors

This graph shows VTech errors and response times for the website over the past day. Website status and slowness is related to downtime for VTech and errors for their site.

VTech outage report graph

This chart above shows VTech error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of VTech is marked as "down" when the number of reported errors is significantly higher than the average errors.

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VTech is a global supplier of electronic learning products from infancy to preschool.

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What should I do if VTech is unavailable?
If VTech is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to VTech is blocked
Access to VTech may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access VTech.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access VTech again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the VTech site again.
Web Browser Plugins
If you are still having trouble accessing VTech, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to VTech