Is Box Down?

Is Box not working for everyone right now? Get current Box outages, status, timeouts and issue reports today.

  
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Intelligent Content Management makes it easy to automate workflows, collaborate internally and externally, and protect your sensitive data, all on one platform.
https://www.box.com/


Box outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.



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Intelligent Content Management makes it easy to automate workflows, collaborate internally and externally, and protect your sensitive data, all on one platform.

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What should I do if Box is unavailable?
If Box is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Box is blocked
Access to Box may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Box.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Box again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Box site again.
Web Browser Plugins
If you are still having trouble accessing Box, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Box