Is Box Down?

Is Box not working for everyone right now? Get current Box outages, status, timeouts and issue reports today.

  
hold for ad

Box, Inc. is a public company based in Redwood City, California
https://www.box.com/


Box website request errors

This graph shows Box errors and response times for the website over the past day. Website status and slowness is related to downtime for Box and errors for their site.

Box outage report graph

This chart above shows Box error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Box is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about Box service

Box, Inc. is a public company based in Redwood City, California. It develops and markets cloud-based content management, collaboration, and file sharing tools for businesses. Box was founded in 2005 by Aaron Levie and Dylan Smith. Initially, it focused on consumers, but around 2009 and 2010 Box pivoted to focus on business users. The company raised about $500 million over numerous funding rounds, before going public in 2015. Its software allows users to store and manage files in an online folder system accessible from any device. Users can then comment on the files, share them, apply workflows, and implement security and governance policies.

Log a complaint with Box
On Box Twitter
On Box Facebook


Social Comments for Box
What should I do if Box is unavailable?
If Box is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Box is blocked
Access to Box may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Box.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Box again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Box site again.
Web Browser Plugins
If you are still having trouble accessing Box, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Box