Is Basecamp Down?

Is Basecamp not working for everyone right now? Get current Basecamp outages, status, timeouts and issue reports today.

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Basecamp is an American web software company based in Chicago, Illinois

Basecamp website request errors

This graph shows Basecamp errors and response times for the website over the past day. Website status and slowness is related to downtime for Basecamp and errors for their site.

Basecamp outage report graph

This chart above shows Basecamp error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Basecamp is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Basecamp service

Basecamp is an American web software company based in Chicago, Illinois. The firm was co‑founded in 1999 by Jason Fried, Carlos Segura, and Ernest Kim as a web design company. Since mid‑2004, the company's focus has shifted from web design to web application development. Its first commercial application was Basecamp, followed by Backpack, Campfire, and Highrise. The open source web application framework Ruby on Rails was initially created for internal use at 37signals, before being publicly released in 2004. In February 2014, the company adopted a new strategy, focusing entirely on its flagship product, the software package also named Basecamp, and renaming the company from 37signals to Basecamp. Jason Fried and David Heinemeier Hansson have published several books under the 37signals name.

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What should I do if Basecamp is unavailable?
If Basecamp is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Basecamp is blocked
Access to Basecamp may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Basecamp.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Basecamp again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Basecamp site again.
Web Browser Plugins
If you are still having trouble accessing Basecamp, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Basecamp