Is Bazaarvoice down?

Product match: components.

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1. 2026-11-09T01:27:01.671-06:00 · resolved

   Bazaarvoice has verified that the issue has been resolved and all export feeds (Standard Client, Ratings, and DCE) were delivered successfully. We will be closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) R

2. 2026-11-06T02:09:55.256-06:00 · monitoring

   Bazaarvoice has confirmed that the Incremental Standard Client feed was delivered successfully. We continue to monitor the full Standard Client, Ratings, and DCE feeds and will provide an update at the designated time below or as soon as more information becomes available. NEXT UPDATE: November 9th, 2026, 2:00 AM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free

3. 2026-11-05T02:32:49.000-06:00 · identified

   Bazaarvoice has identified an issue affecting clients in the EU cluster, resulting in degraded export feeds (Standard Client, Ratings, and DCE). Feeds generated and delivered today (November 5) are expected to have missing data. Our engineering team has identified the cause and is proactively working on a fix. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: November 6th, 1:00am CST If you have any questions, please contact B

Product match: components.

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1. 2026-11-02T14:12:49.816-06:00 · resolved

   Bazaarvoice has confirmed that issues related to feed delivery and insights dashboards are now remediated, and that no subsequent delays are expected for upcoming scheduled feeds. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free)

2. 2026-11-01T09:07:13.605-06:00 · monitoring

   Bazaarvoice has confirmed that all bulk export feeds and reports were delivered successfully. There will continue to be delays within the Insights Dashboard as data from October 31st and November 1st will not be available until November 2nd. We will provide an update at the designated time below or as soon as more information becomes available. NEXT UPDATE: November 2nd, 2026, 2:00 PM CST

3. 2026-10-31T23:38:52.849-05:00 · monitoring

   Bazaarvoice has identified and remediated an issue that will cause a delay in delivery of bulk export feeds and any reporting that relies on bulk data for November 1st. The following will experience delays: Standard Client Feed Ratings Feed Displayable Content Export(DCE) Google Partner Export Feed Portal Reporting - Custom reports related to Network data Insights Dashboards Network (Syndication data) We are monitoring the situation and will provide an update at the designated time below or as

Product match: components.

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1. 2026-10-23T03:48:53.510-05:00 · resolved

   This incident has been resolved.

2. 2026-10-22T09:55:23.164-05:00 · monitoring

   We are continuing to monitor for any further issues. NEXT UPDATE: October 23, 2026 at 10AM CDT

3. 2026-10-21T15:26:13.304-05:00 · monitoring

   We are continuing to monitor for any further issues. NEXT UPDATE: October 22nd, 2026 at 10AM CDT

4. 2026-10-21T07:51:53.547-05:00 · monitoring

   A fix has been implemented and we are monitoring the results.

5. 2026-10-21T07:49:41.266-05:00 · investigating

   Bazaarvoice has identified an issue affecting Portal reports. Clients using the Connections reporting templates may see stale data in on-demand reports, and scheduled reports for those templates aren't being sent. All regions are affected. Bazaarvoice engineers have identified the root cause of the issue and are working on a fix. NEXT UPDATE: October 21st, 2026 at 16:00 UTC+3

Product match: unmapped.

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1. 2026-10-19T13:14:03.000-05:00 · resolved

   Bazaarvoice has verified that an issue with blank Standard Client Feeds (SCF) has been resolved. [1434] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRA

Product match: components.

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1. 2026-10-07T03:06:43.785-05:00 · resolved

   Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1

2. 2026-10-06T05:57:17.594-05:00 · monitoring

   All Bulk Export feeds have been delivered successfully today,  including the Standard Client Feed (Full/Incremental), Ratings Feed, Displayable Content Export (DCE) and Partner Export Feed. Bazaarvoice continues to monitor the situation and we will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: October 7th, 2026, 5:00 AM CST [1430] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHO

3. 2026-10-05T13:09:24.974-05:00 · identified

   Bazaarvoice is experiencing a delay in delivering data feeds to US/EU clients. The data is accurate, but delivery will arrive later than usual due to a system job delay. The issue has been fixed and processing is underway. Feeds Impacted: All Bulk Export Feeds: Standard Client Feed (Full / Incremental) Ratings Feed Displayable Content Export (DCE) Partner Export Feed NEXT UPDATE: October 6th at 8:00pm

Product match: components.

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1. 2026-09-16T10:39:15.506-05:00 · resolved

   Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. For clients not seeing the fix reflected, please clear your browser cookies and cache before reloading the page. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 0

2. 2026-09-16T09:35:45.673-05:00 · identified

   Bazaarvoice has identified an issue causing visual formatting issues for all clients within the Portal > Insights dashboards. Although the data itself is still accurate, clients may observe missing or confusing data labels and overlapping components, making it difficult to read and interpret data. A fix is currently being implemented. NEXT UPDATE: September 16th, 11:00 AM CST

Product match: components.

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1. 2026-09-16T09:30:33.949-05:00 · resolved

   Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1

2. 2026-09-16T05:20:09.013-05:00 · monitoring

   Access to Portal Reports has been fully restored. Users can now create, edit and delete reports via the Portal without issue. All scheduled reports continue to function normally. Our engineering team has implemented a fix and is actively monitoring system performance to ensure ongoing stability. We appreciate your patience while we resolved this issue. NEXT UPDATE: September 16th, 14:00 CST [1427]

3. 2026-09-16T04:38:56.458-05:00 · investigating

   Bazaarvoice has identified an issue affecting Portal Reports. Users are currently unable to create, edit, or delete reports via the Portal. * Impacted: Manual creation, editing and deletion of Portal Reports. * Unaffected: Scheduled reports are continuing to run and generate normally. Our engineering team is actively investigating and working on a resolution. We will provide an update by the time indicated below, or as soon as new information becomes available. NEXT UPDATE: September 16th, 14

Product match: components.

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1. 2026-09-14T15:29:22.686-05:00 · resolved

   Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1

2. 2026-09-14T14:01:48.195-05:00 · monitoring

   Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 15th, 2026, 02:00PM CDT

3. 2026-09-11T14:15:07.205-05:00 · monitoring

   Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 14th, 2026, 02:00PM CDT

4. 2026-09-09T14:08:45.422-05:00 · monitoring

   Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 11th, 2026, 02:00PM CDT

5. 2026-09-08T14:01:45.874-05:00 · monitoring

   Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 9th, 2026, 02:00PM CDT

6. 2026-09-04T13:21:28.496-05:00 · monitoring

   Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 8th, 2026, 02:00PM CDT

7. 2026-09-03T13:56:44.591-05:00 · monitoring

   Bazaarvoice has implemented an additional fix for the Conversations API. We are actively monitoring data flow and API responses to ensure missing review payloads are fully restored, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 4th, 2026, 02:00PM CDT

8. 2026-09-02T14:15:50.580-05:00 · investigating

   Bazaarvoice has identified that the fix previously applied to the Conversations API only partially mitigated the issue. Some clients may still experience missing reviews in response payloads. We have downgraded the status back to active investigation while our engineering team works on a complete fix. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 3rd, 2026, 02:00PM CDT

9. 2026-09-02T07:53:04.286-05:00 · monitoring

   Bazaarvoice applied a fix and the previously missing reviews data is now available for clients to see. Bazaarvoice will continue to monitor the situation and we will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: September 3rd, 2026, 8:00 AM CST [1422] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITE

10. 2026-09-01T17:01:53.363-05:00 · investigating

    Bazaarvoice continues to investigate the root cause of an issue affecting the Conversations API that is preventing some reviews from being returned in the response. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 2nd, 2026, 10:00AM CDT

11. 2026-09-01T15:22:05.719-05:00 · investigating

    Bazaarvoice has identified an issue affecting the Conversations API where small batches of reviews are not being returned in the response. Our engineering team is actively investigating the root cause. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 1st, 2026, 05:00PM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) /

Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-11-10T15:52:58.000Z.

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-11-09T15:50:00.000Z to 2026-11-10T15:50:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Bazaarvoice feature.

The latest status observation was 2026-11-10T15:52:01.000Z. Only matched product components and incidents are shown. The assessment is recent.

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

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