Is Braintree Down?

Is Braintree not working for everyone right now? Get current Braintree outages, status, timeouts and issue reports today.

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Braintree is a company based in Chicago that specializes in mobile and web payment systems for e-commerce companies

Braintree outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Braintree website request errors

This graph shows Braintree errors and response times for the website over the past day. Website status and slowness is related to downtime for Braintree and errors for their site.

More about Braintree service

Braintree is a company based in Chicago that specializes in mobile and web payment systems for e-commerce companies. Braintree provides clients with a merchant account and a payment gateway. The company was acquired by PayPal on September 26, 2013.

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What should I do if Braintree is unavailable?
If Braintree is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Braintree is blocked
Access to Braintree may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Braintree.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Braintree again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Braintree site again.
Web Browser Plugins
If you are still having trouble accessing Braintree, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Braintree