Is Celcom Down?

Is Celcom not working for everyone right now? Get current Celcom outages, status, timeouts and issue reports today.

  
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Celcom Axiata Berhad, DBA Celcom, is the oldest mobile telecommunications provider in Malaysia
https://www.celcom.com.my/personal


Celcom outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Celcom website request errors

This graph shows Celcom errors and response times for the website over the past day. Website status and slowness is related to downtime for Celcom and errors for their site.



More about Celcom service

Celcom Axiata Berhad, DBA Celcom, is the oldest mobile telecommunications provider in Malaysia. Celcom is a member of the Axiata group of companies. Being one of the very few companies in Malaysia to originally obtain a cellular phone license, it successfully introduced mobile telephony in Malaysia through its ART-900 service, using first-generation ETACS specifications of the United Kingdom, a derivative of the US-AMPS technology. The ETACS ART-900 was started using the prefix "010". Celcom now uses the dialling prefix identifier of "013" and "019" and offer digital GSM, an originally European standard, now largely a world standard for mobile communications. The original frequency band for GSM is 900 MHz and was soon extended to 1800 MHz to cater for much wider bandwidth requirements. The 2100 MHz band is used for their dual-channel HSPA+ network.

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What should I do if Celcom is unavailable?
If Celcom is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Celcom is blocked
Access to Celcom may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Celcom.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Celcom again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Celcom site again.
Web Browser Plugins
If you are still having trouble accessing Celcom, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Celcom