Is Chewy Down?

Is Chewy not working for everyone right now? Get current Chewy outages, status, timeouts and issue reports today.

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Chewy, Inc. is an American online retailer of pet food and other pet-related products based in Dania Beach, Florida

Chewy website request errors

This graph shows Chewy errors and response times for the website over the past day. Website status and slowness is related to downtime for Chewy and errors for their site.

Chewy outage report graph

This chart above shows Chewy error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Chewy is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Chewy service

Chewy, Inc. is an American online retailer of pet food and other pet-related products based in Dania Beach, Florida. In 2017, Chewy was acquired by PetSmart for $3.35 billion, which was the largest ever acquisition of an e-commerce business at the time. The company completed its initial public offering in 2019, raising $1 billion.

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What should I do if Chewy is unavailable?
If Chewy is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Chewy is blocked
Access to Chewy may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Chewy.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Chewy again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Chewy site again.
Web Browser Plugins
If you are still having trouble accessing Chewy, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Chewy