Is Citibank Down?

Is Citibank not working for everyone right now? Get current Citibank outages, status, timeouts and issue reports today.

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Citibank is the consumer division of financial services multinational Citigroup

Citibank website request errors

This graph shows Citibank errors and response times for the website over the past day. Website status and slowness is related to downtime for Citibank and errors for their site.

Citibank outage report graph

This chart above shows Citibank error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Citibank is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Citibank service

Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. The bank has 2,649 branches in 19 countries, including 723 branches in the United States and 1,494 branches in Mexico operated by its subsidiary Banamex. The U.S. branches are concentrated in six metropolitan areas: New York, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami.

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What should I do if Citibank is unavailable?
If Citibank is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Citibank is blocked
Access to Citibank may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Citibank.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Citibank again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Citibank site again.
Web Browser Plugins
If you are still having trouble accessing Citibank, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Citibank