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Is Crystal Intelligence down?
Check Crystal Intelligence availability, incident history, downtime reports, and website performance.
https://crystalintelligence.com ↗Mapped components are operational in the latest status update; individual experiences can vary.
Service disruption activity for Crystal Intelligence
Last 24 hoursObserved disruption signals combine available incidents, recorded reports, website checks, and emerging problem patterns. A low score does not guarantee that every feature is working.
Latest observation: 2026-11-11 03:58:44 UTC. Refreshes automatically while this page is visible.
No user-submitted outage reports in the last 24 hours.
Crystal Intelligence outage history
2025–2026Daily history over the past 12 months. Select a day for its evidence.
Select a square for daily details. Scroll sideways to explore earlier months.
How to read this calendar
Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.
Crystal Intelligence website uptime and response time
Website responded successfully HTTP 200. Last checked 2026-11-11 03:47:22 UTC.
Checked address: https://crystalintelligence.com/
DNS lookup: 13 ms · TCP connection: 2 ms · TLS handshake: 7 ms. Certificate expires 2026-12-17; trusted connection: yes.
100%
Successful website checks (24h)
22 successful / 22 measurable checks
410 ms
Median response time
469 ms
95th percentile response time
0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.
Evidence behind the status
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.
Website checks and estimated activity have independent update times. Refer to each section for its latest observation.
These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
Crystal Intelligence official status · fetched 2026-11-11 03:58:44 UTC
25 mapped components · 0 reporting problems
| Component | Provider status |
|---|---|
| Crystal Expert Web | operational |
| Crystal Public Web | operational |
| Crystal Expert API | operational |
| Crystal Public API | operational |
| Offchain API | operational |
| Altcoin API | operational |
| ADA | operational |
| ADI | operational |
| ARB | operational |
| AVAX | operational |
| BASE | operational |
| BCH | operational |
| BSC | operational |
| BTC | operational |
| ETC | operational |
| ETH | operational |
| LTC | operational |
| MATIC | operational |
| MIRAS | operational |
| OP | operational |
| SOL | operational |
| TON | operational |
| TRX | operational |
| XDC | operational |
| XLM | operational |
Official incident timeline
Service Incident trx · resolved · 2026-11-03T01:40:34Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · investigating
We are currently investigating an issue affecting **trx**. Our engineering team is identifying the root cause.
Transfer delays with TRX currency · resolved · 2026-11-02T16:59:52Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · monitoring
We have identified the cause of the issue affecting TRX, and processing has now returned to normal. Screening results and webhook deliveries are being delivered without delays. Our engineering team is continuing to monitor the situation to ensure stability.
- · investigating
We are currently investigating an issue affecting **TRX**. Our engineering team is identifying the root cause.
Service Interruption: Multi-Network Processing Delays · resolved · 2026-10-27T10:49:13Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · monitoring
Our engineering team has successfully deployed the necessary fix to address the remaining processing delays on the TON network. Data synchronization is now stable, and the transaction queue is actively decreasing as the system catches up to real-time. As previously noted, this incident will remain open until the broader infrastructure migration is completely finalized and all affected networks are confirmed to be operating at standard speeds. We will continue to monitor the platform closely and
- · monitoring
Processing and data synchronization for the ARB network have been fully restored. However, we are still addressing ongoing processing delays specifically affecting the TON network, and our engineering team is preparing an additional hotfix to resolve this. Please note that this incident will remain open in its entirety until the full infrastructure migration is completed and all services are confirmed to be operating at standard, real-time synchronization speeds. We will provide our next update
- · monitoring
We are continuing to address the underlying hardware issue affecting the Crystal Expert API. Currently, processing delays are specifically impacting the **ARB** and **TON** networks. To ensure permanent stability, our engineering team is actively migrating these services away from the degraded infrastructure to healthy hosts. Due to the large volume of data being securely transferred, this migration process will require an extended amount of time to complete.
- · monitoring
Our engineering team has successfully mitigated the recurring hardware issue affecting the Crystal Expert API. The transaction queues are actively clearing, and full data synchronization across all impacted networks is expected to be restored shortly. While immediate processing has stabilized, our team is currently working to develop and deploy a permanent solution as quickly as possible to prevent future occurrences. We will continue to monitor the platform closely until all backlogs are compl
- · investigating
We are currently investigating a recurrence of the transaction processing and address balance calculation delays on the Crystal Expert API affecting multiple chains. Our monitoring systems indicate that the hardware-related latency observed yesterday has re-emerged. Our DevOps team is actively engaged and working to implement a permanent resolution to the underlying hardware fault. During this time, users may experience extended delays in data synchronization and new transaction processing acro
- · investigating
We are currently investigating an issue affecting **Crystal Expert API**. Our engineering team is identifying the root cause.
Service Incident Crystal Expert API · resolved · 2026-10-26T01:05:39Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · investigating
We are currently investigating an issue affecting **Crystal Expert API**. Our engineering team is identifying the root cause.
- · investigating
We are currently investigating an issue affecting **btc**, **arb**. Our engineering team is identifying the root cause.
Service Incident Crystal Expert API · resolved · 2026-10-25T13:46:29Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · monitoring
The hardware fault affecting the Crystal Expert API has been mitigated, and the underlying infrastructure is successfully recovering. Our monitoring systems and the affected blockchain networks are currently catching up to process the accumulated transaction backlog. We expect processing times to steadily improve as the queues clear. Our engineering team is closely monitoring this recovery phase to verify that all systems return to real-time synchronization. We will provide a final update once
- · identified
**Message:** We are currently experiencing delays in processing new transactions and address balance calculations across multiple chains via the Crystal Expert API. Our DevOps team has identified the root cause as a hardware issue on one of our critical infrastructure servers. Active mitigation efforts are currently underway to address the hardware fault and restore standard synchronization and processing speeds. We will provide our next update within 30 minutes or as soon as the mitigation is
- · investigating
We are currently investigating an issue affecting **Crystal Expert API**. Our engineering team is identifying the root cause.
Service Incident sol · resolved · 2026-10-25T01:39:25Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · investigating
We are currently investigating an issue affecting **sol**. Our engineering team is identifying the root cause.
API Endpoint SSL Configuration Issue · resolved · 2026-10-24T01:06:25Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · investigating
We are currently investigating a connection issue affecting our newly migrated API endpoint (`apiexpert.crystalintelligence.com`). Users attempting to connect to this new domain are currently encountering an "Invalid SSL certificate" error (Error code 526). Please note that our legacy endpoint (`apiexpert.crystalblockchain.com`) remains fully operational and is completely unaffected by this issue. Clients who are in the middle of their migration can continue to route their requests through the
- · investigating
We are currently investigating an issue affecting **Crystal Expert API**. Our engineering team is identifying the root cause.
- · investigating
We are currently investigating an issue affecting . Our engineering team is identifying the root cause.
Service Incident sol · resolved · 2026-10-22T08:28:18Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
- · investigating
We are currently investigating an issue affecting **sol**. Our engineering team is identifying the root cause.
Recovery tracker
No recent recovery can be established from available evidence.
1 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
No sustained slowdown has been established against the earlier baseline.
Recent median: 432 ms · Earlier median: 410 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent emerging problem patterns are available for this service.
Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Crystal Intelligence.
No active incidents recorded.
- Changes to Cloudflare Workers are not producing Event Subscription events · investigating
- Fedramp Customers have Delayed Purges · identified
About Crystal Intelligence status on Iszdown
Check Crystal Intelligence availability, incident history, downtime reports, and website performance.
This page combines the available Crystal Intelligence report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.
25 product-matched official components are listed above. Latest public website measurement: 2026-11-11T03:47:22.000Z.
Visit the official Crystal Intelligence website · Official provider status · How it works
What to check when Crystal Intelligence is not working
These are troubleshooting suggestions, not a list of currently reported problems.
Crystal Intelligence will not open
Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.
Crystal Intelligence is slow or only one feature fails
Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.
Website troubleshooting guide · Sign-in problems · API errors and timeouts
Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.
Recent Crystal Intelligence outage history
Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.
| Incident | Started (UTC) | Recorded duration | Last collected status |
|---|---|---|---|
| Service Incident trx | 86 min | resolved | |
| Transfer delays with TRX currency | 161 min | resolved | |
| Service Interruption: Multi-Network Processing Delays | 1552 min | resolved | |
| Service Incident Crystal Expert API | 31 min | resolved | |
| Service Incident Crystal Expert API | 46 min | resolved | |
| Service Incident sol | 63 min | resolved | |
| API Endpoint SSL Configuration Issue | 15 min | resolved | |
| Service Incident sol | 651 min | resolved |
Frequently asked questions about Crystal Intelligence
Is Crystal Intelligence down right now?
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-11-11T04:08:36.000Z.
How many Crystal Intelligence outage reports are there today?
The displayed rolling 24-hour window contains 0 recorded reports, from 2026-11-10T04:00:00.000Z to 2026-11-11T04:00:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.
Why does Crystal Intelligence show operational when it is not working for me?
An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Crystal Intelligence feature.
When was Crystal Intelligence status last updated?
The latest status observation was 2026-11-11T03:58:44.000Z. Only matched product components and incidents are shown. The assessment is recent.
Has Crystal Intelligence had outages before?
The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.
How do I follow Crystal Intelligence or report a problem?
Use “Watch this service” to save Crystal Intelligence in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.
Related services to Crystal Intelligence
Check a related product separately; its status can differ from Crystal Intelligence.