Is Ensembl Down?

Is Ensembl not working for everyone right now? Get current Ensembl outages, status, timeouts and issue reports today.

  
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Ensembl is a joint scientific project between the European Bioinformatics Institute and the Wellcome Trust Sanger Institute, which was launched in 1999 in response to the imminent completion of the Human Genome Project
http://www.ensembl.org/


Ensembl website request errors

This graph shows Ensembl errors and response times for the website over the past day. Website status and slowness is related to downtime for Ensembl and errors for their site.

Ensembl outage report graph

This chart above shows Ensembl error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Ensembl is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about Ensembl service

Ensembl is a joint scientific project between the European Bioinformatics Institute and the Wellcome Trust Sanger Institute, which was launched in 1999 in response to the imminent completion of the Human Genome Project. After 10 years in existence, Ensembl's aim remains to provide a centralized resource for geneticists, molecular biologists and other researchers studying the genomes of our own species and other vertebrates and model organisms. Ensembl is one of several well known genome browsers for the retrieval of genomic information.

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What should I do if Ensembl is unavailable?
If Ensembl is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Ensembl is blocked
Access to Ensembl may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Ensembl.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Ensembl again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Ensembl site again.
Web Browser Plugins
If you are still having trouble accessing Ensembl, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Ensembl