Is Evalink down?
Check Evalink availability, incident history, downtime reports, and website performance.
https://www.evalink.io ↗The official provider feed identifies an active incident or affected component.
Estimated down reports for Evalink
Last 24 hoursCurrent estimates unavailable. The last successful observation is more than two hours old or has insufficient samples. Older estimates are excluded from this chart. Official status and website checks below update independently.
Not enough activity data is available for this service yet.
Last successful 24-hour estimate: 2026-10-20 07:56:27 UTC.
Last collection attempt: 2026-10-20 07:56:27 UTC · Collected successfully.
No user-submitted outage reports in the last 24 hours.
Evalink outage history
2025–2026Daily history over the past 12 months. Select a day for its evidence.
Select a square for daily details. Scroll sideways to explore earlier months.
How to read this calendar
Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.
Evalink website uptime and response time
Current website availability is unknown. No website checks available yet.
Unknown
Successful website checks (24h)
0 successful / 0 measurable checks
Unknown
Median response time
Unknown
95th percentile response time
0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.
Evidence behind the status
Provider reports service problems. The official provider feed identifies an active incident or affected component.
Website checks and estimated activity have independent update times. Refer to each section for its latest observation.
These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
Evalink official status · fetched 2026-10-22 00:01:02 UTC
17 mapped components · 3 reporting problems
| Component | Provider status |
|---|---|
| Region Europe | operational |
| Auth0 Authentication API | operational |
| evalink talos | operational |
| Farwest IP Receiver | operational |
| AWS Core Services | operational |
| Region America | operational |
| Farwest VoIP Receiver | operational |
| 3rd party services | degraded performance |
| AWS Database Services | operational |
| Region Asia/Pacific | operational |
| Twilio SMS, Europe | operational |
| Farwest Receiver | operational |
| Twilio SMS, APAC | degraded performance |
| Twilio SMS Toll-Free, North America | operational |
| Twilio Voice, Europe | operational |
| Twilio Voice, APAC | degraded performance |
| Twilio Voice, North America | operational |
Official incident timeline
Failing API requests · resolved · 2026-05-20T14:01:20.688+02:00
Product match: components.
Read the provider’s incident report
- · resolved
No further anomalies have been observed in the evalink API Gateway. The situation is therefore considered resolved.
- · monitoring
The previously observed API request issues have been resolved. Based on our investigation, the issue was likely related to the scheduled maintenance performed earlier. We are continuing to monitor the situation to ensure ongoing stability.
- · investigating
We are currently observing some API requests that are not completing successfully and are investigating further. Alarm transmission is not affected.
evalink EU failing requests · resolved · 2026-05-11T15:51:14.217+02:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · identified
There was a high load of UI requests failing from 15:08 to 15:13 - after manual intervention after our internal alerts triggered the system recovered quickly and seems to be stable - we're investigating what caused the component to start failing in this timeframe and have it deactivated for the time being.
- · investigating
We're currently investigating an elevated amount of failing requests in our EU region
Farwest Receiver infrastructure redundancy degradation · resolved · 2026-05-06T00:45:18.145+02:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. Its currently affecting one of the two receiver sites and alarm transmission of dual path devices is still functional.
evalink analytics - delayed data replication in EU · resolved · 2026-04-27T16:43:14.555+02:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved - all past and realtime data is now correctly reflected in evalink analytics again.
- · monitoring
We've successfully repaired the data pipeline so that realtime replication is working nominal again - so the tables are all up-to-date with the latest data. We'll initiate a reload of the now missing data and give another update if the data is entirely correct again.
- · identified
We're aware of alarm + eventlog + workflow data currently being delayed in analytics and are working to repair the data and continue replication.
evalink login issues · resolved · 2026-04-22T22:08:17.059+02:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
The issue was caused by a DNS problem at the underlying platform provider, emergency login via https://talos.evalink.io/en/login2, remains possible. From what we can see the DNS started recovering around 10mins ago, and seems fully operation again by now. Only certain regions seemed to be affected. We're monitoring the situation to confirm that the system stays healthy.
- · identified
We're aware of login issues at our auth provider: Use the emergency login at https://talos.evalink.io/en/login2 to login via email code.
Farwest Receiver infrastructure degradation · resolved · 2026-04-08T00:00:00.268+02:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · identified
We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. Its currently affecting one of the two receiver sites and alarm transmission of dual path devices is still functional.
Degraded Performance EU-region · resolved · 2026-04-06T18:27:34.978+02:00
Product match: components.
Read the provider’s incident report
- · resolved
The degraded performance affecting evalink talos in the EU region has been resolved. Our team has confirmed that service performance is operating normally, and this incident is now closed.
- · monitoring
We have identified the cause of the degraded performance affecting the device-service in Europe and have implemented mitigation measures. Platform performance has stabilized, and our team is continuing to monitor the service closely. Alarm transmission is not affected. We will provide a further update if necessary.
- · investigating
We are currently investigating platform performance issues affecting services in Europe. Our team is actively working to identify the cause and restore normal performance. Alarm transmission is not affected. We will provide another update as soon as more information is available.
Farwest Receiver infrastructure degradation · resolved · 2026-03-31T18:23:57.687+02:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · identified
The issue has been tracked down to a network component on the underlying infrastructure and is being worked on. Dual path alarm systems should stay connected via at least 1 path.
- · investigating
We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. From what we can tell its currently affecting one of the two receiver sites.
Recovery tracker
The provider still reports an active problem.
0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
More successful checks are needed to establish a response-time baseline.
Recent median: unknown · Earlier median: unknown. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent emerging problem patterns are available for this service.
Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Evalink.
No active incidents recorded.
- Elevated Error Rate for Durable Objects in Lisbon · investigating
- Incorrect geo location for some Cloudflare WARP users · identified
About Evalink status on Iszdown
Check Evalink availability, incident history, downtime reports, and website performance.
This page combines the available Evalink report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.
17 product-matched official components are listed above. No public website measurement is available in the current window.
Visit the official Evalink website · Official provider status · How it works
What to check when Evalink is not working
These are troubleshooting suggestions, not a list of currently reported problems.
Evalink will not open
Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.
Evalink is slow or only one feature fails
Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.
Website troubleshooting guide · Sign-in problems · API errors and timeouts
Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.
Recent Evalink outage history
Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.
| Incident | Started (UTC) | Recorded duration | Last collected status |
|---|---|---|---|
| Failing API requests | 79 min | resolved | |
| evalink EU failing requests | 32 min | resolved | |
| Farwest Receiver infrastructure redundancy degradation | 53 min | resolved | |
| evalink analytics - delayed data replication in EU | 275 min | resolved | |
| evalink login issues | 74 min | resolved | |
| Farwest Receiver infrastructure degradation | 4 min | resolved | |
| Degraded Performance EU-region | 62 min | resolved | |
| Farwest Receiver infrastructure degradation | 46 min | resolved |
Frequently asked questions about Evalink
Is Evalink down right now?
Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-10-22T00:13:14.000Z.
How many Evalink outage reports are there today?
The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T00:10:00.000Z to 2026-10-22T00:10:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.
Why does Evalink show operational when it is not working for me?
An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Evalink feature.
When was Evalink status last updated?
The latest status observation was 2026-10-22T00:01:02.000Z. Only matched product components and incidents are shown. The assessment is recent.
Has Evalink had outages before?
The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.
How do I follow Evalink or report a problem?
Use “Watch this service” to save Evalink in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.
Related services to Evalink
Check a related product separately; its status can differ from Evalink.