Is GCash Down?

Is GCash not working for everyone right now? Get current GCash outages, status, timeouts and issue reports today.

  
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GCash is a Philippine mobile wallet, mobile payments and branchless banking service
https://www.gcash.com/


GCash website request errors

This graph shows GCash errors and response times for the website over the past day. Website status and slowness is related to downtime for GCash and errors for their site.

GCash outage report graph

This chart above shows GCash error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of GCash is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about GCash service

GCash is a Philippine mobile wallet, mobile payments and branchless banking service. Introduced in 2004, it is owned by Mynt, which is a joint venture between Ant Group, an affiliate company of the Alibaba Group and the operator of the world's leading open digital lifestyle platform, Alipay; Ayala Group of Companies, one of the Philippines' largest business conglomerates; and Globe Telecom, one of the Philippines' largest telecommunications companies. As of 2019, it had 20 million active users and more than 63,000 partner merchants in the Philippines. However, in two years, owing to the rise of digital payments in the Philippines due to the COVID-19 pandemic, these figures more than doubled, with 46 million active users and 2.5 million merchants and sellers as of August 2021, making GCash the country's undisputed mobile wallet giant.

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What should I do if GCash is unavailable?
If GCash is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to GCash is blocked
Access to GCash may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access GCash.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access GCash again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the GCash site again.
Web Browser Plugins
If you are still having trouble accessing GCash, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to GCash