Is GoToMyPC Down?

Is GoToMyPC not working for everyone right now? Get current GoToMyPC outages, status, timeouts and issue reports today.

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GoToMyPC is remote desktop software that allows users to access computers remotely using a web browser

GoToMyPC website request errors

This graph shows GoToMyPC errors and response times for the website over the past day. Website status and slowness is related to downtime for GoToMyPC and errors for their site.

GoToMyPC outage report graph

This chart above shows GoToMyPC error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of GoToMyPC is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about GoToMyPC service

GoToMyPC is remote desktop software that allows users to access computers remotely using a web browser. It was developed by ExpertCity and launched in 1998. Citrix Systems acquired ExpertCity in 2004 and maintained the GoToMyPC brand and services. Citrix spun off the GoTo products, which were acquired by LogMeIn in early 2017. There are three versions: "Personal", "Pro", and "Corporate".

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What should I do if GoToMyPC is unavailable?
If GoToMyPC is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to GoToMyPC is blocked
Access to GoToMyPC may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access GoToMyPC.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access GoToMyPC again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the GoToMyPC site again.
Web Browser Plugins
If you are still having trouble accessing GoToMyPC, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to GoToMyPC