Is HSBC Down?

Is HSBC not working for everyone right now? Get current HSBC outages, status, timeouts and issue reports today.

  
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HSBC Holdings plc is a British multinational investment bank and financial services holding company
https://www.hsbc.com


HSBC outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

HSBC website request errors

This graph shows HSBC errors and response times for the website over the past day. Website status and slowness is related to downtime for HSBC and errors for their site.



More about HSBC service

HSBC Holdings plc is a British multinational investment bank and financial services holding company. It is the second largest bank in Europe behind BNP Paribas, with total equity of US$204.995 billion and assets of US$2.984 trillion as of December 2020. HSBC traces its origin to a hong in British Hong Kong, and its present form was established in London by the Hongkong and Shanghai Banking Corporation to act as a new group holding company in 1991; its name derives from that company's initials. The Hongkong and Shanghai Banking Corporation opened branches in Shanghai in 1865 and was first formally incorporated in 1866. HSBC has offices in 64 countries and territories across Africa, Asia, Oceania, Europe, North America, and South America, serving around 40 million customers. As of 2020, it was the world's sixth largest bank by total assets and market capitalization. HSBC was the world's 40th-largest public company, according to a composite measure by Forbes magazine.

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Social Comments for HSBC
@wild_caroline on 2022-12-03 14:22:41+00
@HSBC_UK mobile banking app is down, won't even load the log on screen, please fix it


@teapotpuzzle on 2022-11-21 17:55:14+00
@HSBC_UK Hi. I need help. Trying to raise a dispute for being charged twice. App redirects to site (but website is down). Gone to chat who direct you back to app, which then directs back to site! Can you get this link back up asap: https://t.co/gk0gVuAhM2 https://t.co/kUcNeRUWDa


@SootyGray on 2022-11-07 21:08:09+00
@HSBC_UK your app is down again! What is the eta on it being back up and running?


@connolly_lg on 2022-11-07 21:02:19+00
Hello @HSBC_UK , your mobile banking app is down, error API_103, this is a major PITA, any updates?


@alex_pegg on 2022-11-07 21:01:47+00
Looks like the @HSBC_UK app is down #hsbc


@Adamgholdsworth on 2022-11-07 21:01:34+00
@HSBC_UK your App is down , the site is down. Your phone service shuts at 8pm. I have a VAT return to pay - deadline by midnight … and if I can’t physically pay it they will fine me 10% of the total return. Please contact me to tell me how I can get this done ASAP


@ankurjain123 on 2022-11-07 20:58:49+00
@HSBC_UK . Your app is down


@jrowell09 on 2022-11-07 20:54:22+00
@HSBC_UK @HSBC I don’t know if your aware but your online app is down and no one can access their account #HSBC


@Captain_PUGWA5H on 2022-11-07 20:54:19+00
I see @HSBC banking app is down again.


@LeonilovesTay89 on 2022-11-07 20:51:34+00
@HSBC_UK your mobile banking app is down. Giving me a error code API_103


@BrianDurand56 on 2022-11-07 20:50:40+00
@HSBC_UK - banking app is down. Error code - unable to access accounts 🤷🏼‍♂️


@55699uk on 2022-11-07 20:50:19+00
@HSBC_UK Your app is down again?


@Natalierose03Na on 2022-11-07 20:50:15+00
@HSBC_UK again your app is down like the other night this is ridiculous now sort it out! Or I’m going to change banks


@brittan00315381 on 2022-11-07 20:50:14+00
@HSBC_UK Your app is down again, can't make transfers. Will this be a regular thing now


@kimberleylarry on 2022-11-07 20:47:06+00
@HSBC_UK your app is down again I keep getting error code and not showing my accounts


@SLKFitnessmax on 2022-11-07 20:46:25+00
@HSBC_UK banking app is down again...twice in 2 days...what is going on?


@1wyseman on 2022-11-07 20:46:05+00
@HSBC_UK mobile app is down (API 103), 08457404404 not working either and unable to login online or verify an online payment!


@noodlekooo on 2022-11-07 20:45:57+00
@HSBC_UK you app is down again I'm at a petrol station with no way to pay?


@antznnn on 2022-11-07 20:44:50+00
@HSBC_UK Your banking app is down again - fix it pls mate


@KokabKader on 2022-11-07 20:40:33+00
@HSBC_UK My app is down again I can login as normal but when I select the account I want to view it comes up with an error message so I can't view transactions


@andymfraser on 2022-11-07 20:39:04+00
We HaVE BeEn ExPeRiEnCiNg HiGh NuMbEr Of CaLls - maybe if you weren’t so useless it would improve no? @hsbc .. oh maybe it’s because you’re App is down again and you just don’t care. Useless idiots https://t.co/7JO7A1xvfA


@SpinksCatherine on 2022-11-07 20:33:43+00
@HSBC_UK Your app is down AGAIN! Meaning I can’t make card purchases online. What a joke! When will this issue be resolved??


@NONONOEU on 2022-11-05 08:41:28+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@GoOnIdareU on 2022-11-05 08:31:34+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@isaacljosh on 2022-11-05 00:44:09+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@LastButOne1 on 2022-11-05 00:20:54+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@Adam_Moody4 on 2022-11-05 00:04:04+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@wisteriadeb2022 on 2022-11-05 00:03:49+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@AndrewParkerUK on 2022-11-04 23:49:17+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@samwelch95 on 2022-11-04 23:38:36+00
@HSBC_UK Hi, just wanted to check if your mobile app is down? Trying to log in and it says Service Unavailable?


@Eloise98496253 on 2022-11-04 23:35:53+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@Tumble_W33D on 2022-11-04 23:15:43+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@jackietvpsychic on 2022-11-04 23:05:43+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@KevinWeston13 on 2022-11-04 23:05:03+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@Debzlou on 2022-11-04 23:01:52+00
@HSBC_UK App is down too


@kattasandeep19 on 2022-11-04 22:56:49+00
@HSBC_UK @HSBC_UK it is not some, you are such a vague saying try again in a bit? Really? Your app is down for 3hrs, giving everyone nightmares.


@jamesba47480141 on 2022-11-04 22:56:29+00
@wundt_vil @HSBC_UK Just noticed other people saying the BBC app is down.


@RandlesAnna on 2022-11-04 22:55:08+00
RT @harlando2: @HSBC_UK why oh why am I still banking with you. Your app is down, which seems to have broken payment authentication, then o…


@RandlesAnna on 2022-11-04 22:54:56+00
RT @Oozemeister: @HSBC_UK @HSBC get a grip HSBC. Your app is down so is your website...its Friday and need to pay for takeaway...transfer o…


@RandlesAnna on 2022-11-04 22:54:47+00
RT @ItsYabo52927094: @HSBC_UK Your app is down, no one can login online


@RandlesAnna on 2022-11-04 22:54:37+00
RT @Mikeboy56: @HSBC_UK are u just going to leave us in limbo, not telling anyone that the app is down.. I’m not one for second chances so…


@RandlesAnna on 2022-11-04 22:54:22+00
RT @bog_andrew: @HSBC_UK good evening. Mobile app is down. I can’t even login on the website. Error code API_103. Can you advise?


@RandlesAnna on 2022-11-04 22:53:56+00
RT @bigboibryden: @HSBC_UK app is down totally wasnt trying to order my tea for 2 hours but service is down with no help whatsoever, ridicu…


@RandlesAnna on 2022-11-04 22:53:36+00
RT @PierceBint: @CharloMckay @HSBC_UK Same here. I think the app is down


@RandlesAnna on 2022-11-04 22:53:33+00
RT @Dantastic_1987: .@HSBC_UK it appears your app is down. Can you please resolve


@RandlesAnna on 2022-11-04 22:53:22+00
RT @kattasandeep19: @HSBC_UK This is the first friday in the month and people get paid during the end of the month, and your app is down an…


@RandlesAnna on 2022-11-04 22:53:19+00
RT @Jinenken: @HSBC_UK The whole app Is down.


@RandlesAnna on 2022-11-04 22:51:58+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@Jinenken on 2022-11-04 22:46:10+00
@HSBC_UK The whole app Is down.


@Deancla2 on 2022-11-04 22:45:54+00
@HSBC_UK the app is down and has been for a while now. No support or notifications, poor show. Should have gone to @BarclaysBankUS


@bigboibryden on 2022-11-04 22:42:48+00
@HSBC_UK app is down totally wasnt trying to order my tea for 2 hours but service is down with no help whatsoever, ridiculous sort it not happy im hangry af


@TvCamelot on 2022-11-04 22:39:12+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@zon96279678 on 2022-11-04 22:38:14+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@Miss_Shirland on 2022-11-04 22:36:40+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@joannelaws16 on 2022-11-04 22:34:24+00
@HSBC_UK tryed to send my son some money .because he,s in a situation but the app is down .fuming


@EvelynSpring8 on 2022-11-04 22:31:27+00
RT @EssexPR: 🚨 HSBC APP IS DOWN


@LeonardWarren1 on 2022-11-04 22:28:46+00
Absolute shocker that @HSBC_UK app is down and not a peep from them on Twitter or website! This is really poor form for a so-called global bank. Is @firstdirect still offering £175 for me to switch over?


@EssexPR on 2022-11-04 22:27:53+00
🚨 HSBC APP IS DOWN


@123Crypto on 2022-11-04 22:12:19+00
hsbc uk banking app is down. #Bitcoin never goes down. #hsbcuk #hsbc


@_aaroncater_ on 2022-11-04 22:05:50+00
RT @Joelord88: @HSBC_US are you able to provide an update to UK customers who have no access to accounts? No info at all from @HSBC_UK as t…


@LondonBlokey on 2022-11-04 22:05:24+00
RT @ollieruns: @HSBC_UK Please consider PROACTIVELY notifying your customers that the app is down! 🙄


@LondonBlokey on 2022-11-04 22:05:13+00
RT @Joelord88: @HSBC_US are you able to provide an update to UK customers who have no access to accounts? No info at all from @HSBC_UK as t…


@Joelord88 on 2022-11-04 22:04:15+00
@HSBC_US are you able to provide an update to UK customers who have no access to accounts? No info at all from @HSBC_UK as they close at 8pm, and the mobile app is down so no chat function.


@ollieruns on 2022-11-04 22:04:10+00
@HSBC_UK Please consider PROACTIVELY notifying your customers that the app is down! 🙄


@ItsYabo52927094 on 2022-11-04 22:02:43+00
@HSBC_UK Your app is down, no one can login online


@Captain_PUGWA5H on 2022-11-04 21:48:30+00
So @HSBC banking app is down. Is this the start of the great reset, or did someone unplug a router? https://t.co/wnlhknRK97


@gezzroberts on 2022-11-04 21:45:41+00
@HSBC_UK cards being declined, app is down and can't access anything via website! How on earth am I supposed to pay for something tonight!?


@kattasandeep19 on 2022-11-04 21:39:23+00
@HSBC_UK This is the first friday in the month and people get paid during the end of the month, and your app is down and nothing to indicate what’s the problem and no comms at all, i am not going to rely you on ever again. @StarlingBank can we trust you? If yes i will be moving.


@ivyowowo on 2022-11-04 21:36:13+00
my @HSBC_UK app is down how am i suppose to pay for wagamama now😭


@NazRahimi on 2022-11-04 21:34:17+00
@HSBC_UK your app is down, can’t see accounts what is ‘Error API_103’


@bog_andrew on 2022-11-04 21:32:11+00
@HSBC_UK good evening. Mobile app is down. I can’t even login on the website. Error code API_103. Can you advise?


@Dantastic_1987 on 2022-11-04 21:28:43+00
.@HSBC_UK it appears your app is down. Can you please resolve


@diizzydee on 2022-11-04 21:28:10+00
@HSBC_UK banking app is down error code showing 103. Supermarket shop payment not going through


@kmudaliar23 on 2022-11-04 21:28:02+00
@HSBC_UK - unfortunately mobile app is down and iOS update failure. Users have reported on down detector.


@PieterDutchCan7 on 2022-11-04 21:22:40+00
@HSBC_UK : your website is DOWN, your mobile app is DOWN absolutely unacceptable that your website says that everything is ‘fine’ https://t.co/bIyURf7gTz


@sue666 on 2022-11-04 21:19:39+00
@HSBC_UK you app is down. Cannot access uk accounts. I cannot pay for my food shopping


@mikeashleydj on 2022-11-04 21:12:54+00
@HSBC_UK your banking app is down error code api_103 @TheSun


@Mikeboy56 on 2022-11-04 20:55:01+00
@HSBC_UK are u just going to leave us in limbo, not telling anyone that the app is down.. I’m not one for second chances so tomorrow I will switching bank..


@JustYas on 2022-11-04 20:45:35+00
@HSBC_UK your app is down and my card just declined .. now I look poor and pathetic infront of my date #Cheers #Theworldslocalbank


@harlando2 on 2022-11-04 20:40:06+00
@HSBC_UK why oh why am I still banking with you. Your app is down, which seems to have broken payment authentication, then of course I can't get through to customer services. Broken bank.


@Oozemeister on 2022-11-04 20:37:20+00
@HSBC_UK @HSBC get a grip HSBC. Your app is down so is your website...its Friday and need to pay for takeaway...transfer of money won't be happening tonight


@PierceBint on 2022-11-04 20:34:06+00
@CharloMckay @HSBC_UK Same here. I think the app is down


@PierceBint on 2022-11-04 20:33:35+00
Hard to buy drinks when the HSBC app is down....#hsbc


@TS_Church on 2022-11-04 20:31:57+00
@HSBC_UK @craigc74 Banking app is down for me as of 20.30. Can't use website either.


@Nicknick1980 on 2022-10-15 18:21:57+00
@HSBC_UK everything is not ok, business banking app is down and card transactions aren’t being authorised so you are blocking cards with no means of unblocking. If you’re going to make the card payments process as complex as it is you need to be better - this is a joke. https://t.co/X7Kn31BcW1


@luol_van on 2022-10-05 14:52:22+00
@BMO The BMO app is down again. Utterly unacceptable. I’m moving everything to @HSBC


@XRPKing15 on 2022-10-01 11:48:18+00
@HSBC_AUS app is down, can't even transfer funds, BPay is not working, Just using on side, a very bad experience🤦🤯 #HSBC


@jongam0205 on 2022-07-26 14:07:14+00
@HSBC_UK The Mobile app is down and has been since last night for me. Any idea? 👍


@cloe_fg_ on 2022-07-21 09:30:18+00
@HSBC_UK the app isnt working on my phone i click it and it doesnt do anything


@Long_Ho on 2022-07-10 20:33:56+00
It's weird @CitizensBank would not inform anyone their website/mobile app is down for the past 2 days. Never had an issue with @HSBC_US until this migration to them. @AskCitizensBank


@EmmaLNorth on 2022-06-30 22:45:44+00
#Santander card got eaten by a HSBC ATM, presume that’s related the the Santander issues this evening... However then couldn’t block my card cos the app is down 🤦🏼‍♀️ had to go home and block on website… and then… my 2nd Santander card was declined for my online shop 🙈🤦🏼‍♀️👌🏻


@ttek74188273 on 2022-05-12 14:59:31+00
@HSBC_UK The app is down, it will not log in with a password but it will allow a code to be generated to log in online. Been like this since 9am


@jwlon81 on 2022-05-03 13:39:52+00
@HSBC_AUS mobile banking app is down- are you able to provide a status update? https://t.co/Zk2gksVvgd


@KateH123 on 2022-04-25 19:09:36+00
@HSBC_UK your mobile banking app is down. Can’t make payments. Any idea about fix times?


@LeahSpasova on 2022-04-23 12:19:22+00
Hey HSBC, your online banking app is down? @HSBC_UK https://t.co/qCYt7lzh0t


@lola_falala on 2022-04-21 07:58:50+00
@HSBC_UK App is down again. Please sort it out.


@omokoyen1 on 2022-04-04 22:34:23+00
@HSBC_UK @HSBC_UK your app is down can’t do xfer


@kidmorris on 2022-04-01 08:25:05+00
Go to pay the bills and discover that the @HSBC_UK mobile app is down. I can see my account but go to make a payment and it comes up this service is unavailable


@belcher1997 on 2022-04-01 08:09:52+00
@HSBC_UK think your app is down as lets me login but not transfer payments etc. looked online and seems lots of people having problems with it?


@VentersGaming on 2022-03-21 13:03:27+00
hsbc bank they remove one the branches from croydon there app is down and they wonder why there busy bloody morons i could see this happening from last year @HSBC_UK @Iromg


What should I do if HSBC is unavailable?
If HSBC is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to HSBC is blocked
Access to HSBC may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access HSBC.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access HSBC again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the HSBC site again.
Web Browser Plugins
If you are still having trouble accessing HSBC, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to HSBC