Is iiNet Down?

Is iiNet not working for everyone right now? Get current iiNet outages, status, timeouts and issue reports today.

  
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iiNet Limited is an Australian internet service provider offering a wide range of NBN plans and services on its own ULTRA Broadband Cable, FTTB and VDSL2 networks. iiNet became part of the TPG Telecom group in July of 2020. iiNet was acquired by TPG in September 2015 for $1.56 billion, but retained its retail brand name in the market. iiNet acquired or merged with many smaller ISPs, building a customer base in Western Australia and then, by acquiring ihug and OzEmail, expanded into the eastern states.
https://www.iinet.net.au/


iiNet website request errors

This graph shows iiNet errors and response times for the website over the past day. Website status and slowness is related to downtime for iiNet and errors for their site.

iiNet outage report graph

This chart above shows iiNet error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of iiNet is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about iiNet service

iiNet Limited is an Australian internet service provider offering a wide range of NBN plans and services on its own ULTRA Broadband Cable, FTTB and VDSL2 networks. iiNet became part of the TPG Telecom group in July of 2020. iiNet was acquired by TPG in September 2015 for $1.56 billion, but retained its retail brand name in the market. iiNet acquired or merged with many smaller ISPs, building a customer base in Western Australia and then, by acquiring ihug and OzEmail, expanded into the eastern states.

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What should I do if iiNet is unavailable?
If iiNet is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to iiNet is blocked
Access to iiNet may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access iiNet.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access iiNet again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the iiNet site again.
Web Browser Plugins
If you are still having trouble accessing iiNet, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to iiNet