Is JD.com (jd) Down?

Is JD.com (jd) not working for everyone right now? Get current JD.com (jd) outages, status, timeouts and issue reports today.

  
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JD.com, Inc., also known as Jingdong and formerly called 360buy, is a Chinese e-commerce company headquartered in Beijing
https://jd.com/


JD.com website request errors

This graph shows JD.com errors and response times for the website over the past day. Website status and slowness is related to downtime for JD.com and errors for their site.

JD.com outage report graph

This chart above shows JD.com error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of JD.com is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about JD.com service

JD.com, Inc., also known as Jingdong and formerly called 360buy, is a Chinese e-commerce company headquartered in Beijing. It is one of the two massive B2C online retailers in China by transaction volume and revenue, a member of the Fortune Global 500 and a major competitor to Alibaba-run Tmall. The company was founded by Liu Qiangdong on June 18, 1998, and its retail platform went online in 2004. It started as an online magneto-optical store, but soon diversified, selling electronics, mobile phones, computers, and similar items. The company changed its domain name to 360buy.com in June 2007 and then to JD.com in 2013. The latter purchase is understood to have cost $5,000,000. At the same time, JD.com announced its new logo and mascot. It is partly owned by Tencent, which has a 20% stake in the company.

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What should I do if JD.com is unavailable?
If JD.com is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to JD.com is blocked
Access to JD.com may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access JD.com.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access JD.com again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the JD.com site again.
Web Browser Plugins
If you are still having trouble accessing JD.com, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to JD.com